Accounting and Administrative Assistant

Company: L H Hayward & Company
Location: New Orleans
Posted on: May 27, 2023

Job Description:

Answer and direct incoming phone calls, take messages and provide accurate information as needed.Act as the primary contact for all incoming company inquiries, general info, customer inquiries and all other general correspondences via phone, email, or website.Greet and welcome visitors in a warm and friendly manner, ensuring they feel comfortable and valued, while ensuring company safety protocols are maintained.Keep updated records and databases of visitors, clients, and contacts, ensuring accuracy and confidentiality.Handle incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate departments or individuals.Maintain confidentiality of sensitive information and handle inquiries or requests with professionalism and discretion.Enter all customer complaints into the quality control database.Maintains and updates filing system both physical and electronic. Retrieves information from files when needed.Drafts written responses or replies by phone or e-mail when necessary. Responds to regularly occurring requests for information.Orders company uniform apparel and employee lunches as needed.Assist with basic bookkeeping tasks such as data entry of transactions.Make copies of checks that come in mail, save copies for back up when posting to customer accounts. Forward original checks to be deposited into our bank.Print bank reports to see what monies came in, research vendor portal to get payment information and post payment to customer accounts. Scan all customer check stubs and payment documentation.Back-up accounting staff as needed.Assists all members of management and other co-workers with any administrative support or special projects as needed.Collaborate with colleagues to contribute to a positive and supportive work environment.Perform other duties as assigned by supervisors or management.

Keywords: L H Hayward & Company, New Orleans , Accounting and Administrative Assistant, Accounting, Auditing , New Orleans, Louisiana