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Unit Secretary - Cardiac Stepdown - Days (Open)

Company: Ochsner Clinic Foundation
Location: New Orleans
Posted on: March 17, 2023

Job Description:

This job performs many functions which support patient care and the department. Handles admit/discharge/transfer functions, manages reservation and processing activities, manages phones and call bells, and refers requests from patients, family, and staff to the appropriate personnel. This job plays an important role in enhancing the patient experience by ensuring follow up to patient requests and needs in a timely fashion.EducationRequired -High School diploma or equivalent
Work ExperiencePreferred - Experience in the medical/healthcare industry CertificationsPreferred - Certification in Basic Life Support (BLS) from the American Heart Association Knowledge Skills and Abilities (KSAs)

  • Must have computer skills and dexterity required for data entry and retrieval of information.
  • Effective verbal and written communication skills and the ability to present information clearly and professionally.
  • Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
  • Strong interpersonal skills.
  • Thorough understanding of medical terminology.
  • Self-directed and able to work independently.
  • Ability to and experience exercising good judgment in handling difficult situations.
  • Effective planning, organizing and time management skills.
    Job Duties
    • Provides clerical support for the department and Interdisciplinary Team.
    • Serves as Patient Experience Ambassador for the unit.
    • Adapts to rapid changes in the unit / department in a positive, constructive manner.
    • Assesses EPIC chart reports to ensure unit charges/utilization are maintained adequately.
    • Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
    • Other related duties as required.
      The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
      Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

      Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
      Physical and Environmental Demands
      The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. The incumbent has an occupational risk for exposure to all communicable diseases.

Keywords: Ochsner Clinic Foundation, New Orleans , Unit Secretary - Cardiac Stepdown - Days (Open), Administration, Clerical , New Orleans, Louisiana

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