Field Service Specialist
Company: HUBER TECHNOLOGY LLC
Location: Baton Rouge
Posted on: February 16, 2026
|
|
|
Job Description:
Job Description Job Description JOB SUMMARY Responsible for
providing professional service and support for Huber Technology
customers by performing field service installations, start up,
repair and maintain HUBER waste water equipment. The Field Service
Specialist, Industrial-Mechanical Repair Emphasis will work within
the guidelines established by the Director of Service and/or
President and will follow established procedures when representing
Huber Technology. DUTIES AND RESPONSIBILITIES The following
represents a list of essential duties and responsibilities of a
Field Service Specialist: (Other duties may be assigned)
Responsible for installing, calibrating, configuring, testing,
maintaining, evaluating, troubleshooting, pre-commissioning,
commissioning and repairing as necessary, waste water equipment
manufactured by, but not limited to Huber Technology Huber
equipment, pumps, motors, valves, polymer stations, etc. Perform
scheduled maintenance or repair of the equipment and all other
associated equipment Perform unscheduled maintenance or repair of
the equipment and all other associated equipment Perform
installation of the equipment at customer sites as well as
conducting pre-installation assistance Review blueprints, plans,
specifications and other customer documentation to prepare for
startup or service. Responsible for on-site training of customer
personnel to Huber Technology standards. Build customer
relationship in a professional manner through solution-oriented
communications and service, providing both on-site and telephone
support. Work with engineering, project management group, spare
parts group and management to resolve escalated problems Provide
written reports to the Director of Service on all activities
carried out on site and complete all required documentation in a
timely manner. Provide expense reports to the Director of Service
on all expenses occurred out on site and completes all required
documentation in a timely manner. Make technical recommendations to
maintenance technicians and or treatment plant operators. Work
closely with the Director of Service, Aftermarket Sales Team and
Operations Team, to ensure that site work is carried out in the
required order, for completion by the required time. To develop and
maintain at all times due regard for safe working practices on site
and to report any breaches of health & safety manners to the
Environmental Health and Safety Coordinator and/or the Director of
Service. To undertake any appropriate technical activities that may
not be related directly to site, as may be allocated to you from
time to time by the Director of Service. To ensure that materials,
tools and equipment provided to you to carry out your work are kept
safe, secure and in good order. Ensure all tools and equipment is
relevant, up to date and calibrated in accordance with Huber
Technology requirements. Assist when needed in manufacturing or
engineering with customer projects as well as unit refurbishment or
replacement at the customer site or Huber Technology manufacturing
facility. Properly document, label, and return all defective parts
utilized in the repair of the equipment Educate the customer on
basic operation of their equipment Assist when needed in the parts
department with recommending spare parts and wear parts to existing
and new customers Perform all welding activities that are required
in the shop and/or customer site To take responsibility for
ensuring that all necessary travel, medical and associated
documentation is valid and kept up to date and to inform the Field
Service Manager in adequate time to procure any replacements
Provide in-depth troubleshooting via phone with customers in the
field Provide technical assistance to all representatives of Huber
Technology, Inc. in the field Assist customers with via phone and
in the field with on application and process related issues Assist
the Director of Service, V.P. of Operations and Aftermarket Sales
Consultants with identification of warranty vs. non-warranty issues
Maintain a professional appearance towards customers on the
telephone and by correspondence as well as in person Take
responsibility for ensuring that all necessary documentation is
valid and kept up to date and to inform the Director of Service in
adequate time to procure any replacements. Uniforms are provided by
Huber Technology, Inc.; Field Service Specialists are required to
be in uniform at all times during their normal work. It is
extremely important that the Field Service Specialist maintain a
clean, professional appearance at all times Provide technical
support to other Field Service Specialists in the field Comply with
all safety policies, practices and procedures Participate in
proactive team efforts to achieve departmental and company goals
Accepts other responsibilities as requested by the Service Manager
or Director of Service III. EDUCATION AND EXPERIENCE: An
Associate’s Degree in a technical field or equivalent
mechanical-industrial repair/service work experience, minimum 1-2
years in related field or an equivalent combination of education
and experience. Wastewater experience a plus IV: ADDITIONAL SKILLS
AND ABILITIES Must have attitude and aptitude to develop a high
level of customer service skills, as well as the ability to respond
quickly to service calls with good time management and planning
Must be motivated and fast paced personality with serious work
ethic Must work effectively with little or no supervision once
trained/onboarded Take responsibility to physically be able to
perform the job requirements Able to read, write and have good oral
communications skills in English, other languages a plus Computer
ability should be proficient for producing required reports Must
maintain a valid Driver’s License to drive rental vehicles & able
to pass a DOT physical for driving fleet vehicles as required, a
CDL is not required Must be able to drive a forklift or able to be
trained Ability to travel – Road Warrior –via whatever method
required (up to 100%) United States and Canada Maintain company
provided equipment, tools and or fleet vehicle as per company
policy. Candidates must be located within close proximity to a
major airport PHYSICAL DEMANDS The physical demands described here
are representative of those that expected by an employee to be able
to successfully perform the essential functions of this Field
Service Specialist role: Moderate to occasional heavy physical
demand with exposure to dust in warehouse, hot and cold climates,
inside and outside exposure when on the job, odors and noise may
also be present. Routinely moves, carries or lifts 25-50 pounds
such as required tools, laptops, PPE and suitcase Regularly
required to stand, reach, bend, squat, push, pull and move about
the facility or job-site Walk or stand at least 8 hours per day,
often ascends/descends ladders or steps on job-site or stairs/steps
boarding or de-boarding airplanes. Sit for flights or automobile or
boat trips as required Able to use hands and able to follow safety
guidelines, for both mechanical tools, manual tools, and computer
entry. Good hearing and vision are important to the Field
Specialist’s safety on the job Consistent attendance due to advance
planning & sometimes tight schedules and flight bookings required
to meet the needs of our customers and job budgets – some weekend
travel, late or early flights may be required due to weather,
customer needs or delays at Airports Due to wastewater environment
on site visits, must keep inoculations current as recommended for
employee safety when on customer sites and at facilities Pre-Hire:
This role requires ability to pass a pre-hire drug test, random
safety/drug testing, pre-hire background check and completion of an
I-9 form. HUBER is an E-Verify Employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity or
national origin
Keywords: HUBER TECHNOLOGY LLC, New Orleans , Field Service Specialist, Engineering , Baton Rouge, Louisiana