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Director Of Housekeeping

Company: NOPSI Hotel, New Orleans
Location: New Orleans
Posted on: February 15, 2020

Job Description:

Overview Ensure that the cleanliness standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments. Responsibilities - Plan, organize, and monitor staff workload to ensure compliance with cleanliness and maintenance standards, which requires continuous visual and written inspections of guestrooms and public space areas. - Develop housekeeping and laundry budget. - Develop and implement controls for expense management. - Conduct periodic inventory of guest supplies, small equipment and linen as required. - Utilize labor management tools to schedule and control labor costs. - Schedule labor to flex with forecasted hotel occupancy, F and B activity, and group events. - Interview, hire, train, develop, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members. - Communicate both verbally and in writing to provide clear direction to staff. - Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality. - Evaluate condition of furniture, fixtures, d--cor, etc. Make recommendations and assist in the coordination of preventative maintenance program and rehab projects. - Ensure compliance of housekeeping and laundry standard operating procedures and policies. - Operate department pursuant to OSHA requirements and guidelines. - Comply with attendance rules and be available to work on a regular basis. - Perform any other job related duties as assigned. About Us Situated in the heart of New Orleans, NOPSI Hotel is a 1920s-era building re-imagined as a 217-room hotel featuring 76 suites. The hotel features a world class rooftop bar and pool, the only gin bar in New Orleans and a locally celebrated restaurant. Known for nightly entertainment, robust cocktail program and unique history, NOPSI Hotel is a destination for visitors and locals alike. Dryades Ballroom, the 4,000 square foot industrial elegant venue, is a featured location for weddings and social events. NOPSI Hotel is a member of historic hotels worldwide--, which is dedicated to promoting heritage and cultural travel to prestigious historic treasures.The hotel is centrally located making it easy to get to. Employees at The NOPSI enjoy complimentary meals with each shift, discounts at local businesses as well and transportation discounts.

Keywords: NOPSI Hotel, New Orleans, New Orleans , Director Of Housekeeping, Executive , New Orleans, Louisiana

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