Director of Property Management
Company: SBP
Location: New Orleans
Posted on: January 25, 2023
Job Description:
Description:
About SBPSBP, a social impact organization focused on disaster
resilience and recovery, solves the challenges facing at-risk
communities and scales impact with a proven model that brings the
rigor of business and innovation to reduce risk, create resilient
communities, and streamline recovery. SBP is a national disaster
recovery and resilience organization that ensures under-resourced
disaster survivors and communities of color access a predictable
and equitable recovery. We accomplish this goal by: Preparing
individuals, communities, and organizations ahead of disasters to
mitigate vulnerabilitiesShaping the disaster sector's systems,
policies, and programs Building resilient communitiesBy taking this
holistic approach, SBP shrinks the time between disaster and
recovery, securing a brighter future for those impacted by
disasters.Position SummarySBP is looking for a seasoned Director of
Property Management to oversee the day-to-day operations of a
growing portfolio that includes 175+ for-rent units leased or under
construction. This position will lead SBP's Property Management
team, directing and coaching site staff to ensure best industry
practices are being implemented. In addition, the role will manage
external Property Management Firms as needed. The DPM reports to
the Executive Director of Opportunity Housing and the CFO and is
responsible for the performance of properties in Louisiana and
Texas. The DPM holds SBP property management personnel accountable
for maximizing revenues, minimizing operating expenses, adhering to
the annual budget and following all company policies and
procedures. The DPM will work closely with the Opportunity Housing
Portfolio Manager, Resident Services Coordinator(s), and
Maintenance Manager(s). Our portfolio currently consists of
subsidies in the form of both tenant-based vouchers as well as
project-based vouchers (PBV's) and targets individuals and families
at or below 120% Area Median Income (AMI) with the majority of
units occupied by residents at/below 60% AMI. We currently partner
with the following agencies: Housing Authority of New Orleans,
Finance Authority of New Orleans, Office of Community Development,
Louisiana Housing Corporation, New Orleans Redevelopment Agency,
Department of Housing and Urban Development, Houston Land Bank, and
Houston Community Development Department. Our typical project
funding sources include: LIHTC's, Home Funds, ARP, CDBG-DR, NOFAs,
and Donor Contributions.Essential Duties and Responsibilities
- Team building and coaching site teams to guide in the
development and training of property management-related staff and
maintenance team including: LIHTC, HUD, Rural Development
regulations; resident retention practices; reporting; and best
industry practices for operating procedures such as rent
collections, evictions, accounting, maintenance, and
purchasing.
- Review/prepare monthly property summaries including variance
reports on income statements, vacancies, accounts receivable and
submit them to the CFO, Executive Director of Opportunity Housing,
agencies, lenders and/or investors as required.
- Visit sites on a regular basis and monitor ongoing issues at
the properties.
- Write and present status reports to the Opportunity Housing
leadership team.
- Direct staff in preparing for reviews by regulatory agencies,
lenders and investors and attend in preparation for these
inspections. Review responses to findings or citations and ensure
they are submitted to the agencies on time.
- Identify departmental strengths and challenges in order to
improve efficiency and effectiveness and foster a professional
culture where employees can accomplish goals and feel good about
their contributions.
- Ensure that teams comply with current applicable
landlord-tenant law and fair housing law including reasonable
accommodation procedures and policy.
- Approval of market rent changes, write-offs and
reimbursements.
- Review site budget estimates with the CFO and Executive
Director of Opportunity Housing.
- Collaborate with Resident Service Coordinator(s) to ensure
positive interaction with tenants.
- Hire, fire, train, prepare performance reviews or other
employees.
- Create, refine and implement operational policies and
procedures.
- Work with site staff to address resident complaints.
- Create and monitor the budget for the property management
division.
Requirements:
- Minimum of 8-10 years Property Management experience in
affordable housing specifically, required. Minimum five years'
experience supervising site teams of Section 8 and/or LIHTC
properties.
- Knowledge of Section 42 low-income housing tax credit. HUD.
Knowledge of USDA Rural Development and similar housing programs
helpful.
- Strong Knowledge or the Fair Housing Act.
- Section 8 experience is a plus.
- Bachelor's degree in management/finance or equivalent Industry
experience.
- Demonstrated leadership skills using performance incentives and
team-building strategies.
- This position requires strong written, oral and reading
communication skills to accurately obtain, Interpret and transcribe
complex programs at all levels of the organization.
- Strong computer skills and experience with Yardi, MRI, Boston
Post or other industry software applications.SBP is building a
diverse and experienced staff. The organization encourages multiple
perspectives and experiences, supports a multicultural environment
and strives to hire and retain a diverse workforce that reflects
the populations we work with and the communities where we work. Our
hiring and business practices appreciate the strengths offered
through different backgrounds.SBP is an equal opportunity,
affirmative action employer and is committed to providing access,
equal opportunity and reasonable accommodation for individuals with
disabilities in employment, its services, programs, and activities.
All qualified applicants will receive consideration for employment
without regard to age, race, color, religion, gender, creed,
national origin, physical or mental disability, marital status,
veteran status, disabled veteran status, or status as a member of
any other protected group or activity.It is the policy of SBP not
to discriminate against any individual, person, or group on the
basis of disability and the intent of SBP to address any complaints
that may arise pursuant to Section 504.PI200973380
Keywords: SBP, New Orleans , Director of Property Management, Executive , New Orleans, Louisiana
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