General Manager

Company: Shelby American, Inc.
Location: New Orleans
Posted on: March 10, 2025

Job Description:

DescriptionAs a General Manager, you'll oversee the daily operations of your French Truck Coffee location, ensuring a smooth, welcoming, and customer-focused environment. You'll lead and support your team, manage scheduling, inventory, and expenses, and uphold safety and quality standards-all while fostering a positive and engaging workplace.What You'll Do:

• Lead and support caf-- staff, both front and back of house.
• Create and manage schedules with labor goals in mind.
• Oversee inventory, orders, and invoices.
• Coach and develop your team, fostering a culture of learning.
• Ensure smooth operations, safety, and quality standards.
• Maintain clear, regular communication with your Operations Manager.
• Plan and execute training programs for all staff.Leadership & Team Support:
  • Host monthly staff meetings to maintain engagement.
  • Set and track performance goals with your team.
  • Provide timely, constructive feedback and coaching.
  • Conduct performance evaluations and support employee growth.
  • Collaborate with leadership to improve caf-- operations.If you're a strong leader who loves coffee, team development, and creating exceptional customer experiences, we'd love to have you on board!Requirements
    • At least three (3) years of operations management experience in the food service, retail, and/or hospitality industry preferred
    • Able to lift up to 50 pounds
    • Able to stand for prolonged periods of time frequently
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Keywords: Shelby American, Inc., New Orleans , General Manager, Executive , New Orleans, Louisiana