General Manager

Company: The Old 77 Hotel and Chandlery
Location: New Orleans
Posted on: March 12, 2025

Job Description:

OverviewCome grow with us at this historic and unique independent lifestyle boutique hotel in the warehouse district of New Orleans! Pyramid Global is an international leader in hospitality and a place you can grow your career internally. We offer competitive salaries, bonus potential, matching 401k, medical, dental, vision, and PTO, along with many other benefits. We are people focused with a CARE culture at the center of everything we do! Join us in creating exceptional guest experiences and enjoy being part of the Pyramid Global family. Responsibilities: As the General Manager, you will be responsible for the overall operations, strategy, and growth of the hotel. This role requires a hands on approach, strong leadership, strategic thinking, and exceptional management skills to ensure the hotel's success in delivering exceptional guest experiences, maintaining operational efficiency, and achieving financial goals. Strategic Leadership:Develop and execute a comprehensive strategic plan to drive the hotel's growth and profitability.Identify market trends, customer preferences, and competitive landscape to make informed business decisions.Set long-term goals and objectives for the hotel and work towards achieving them.Team Leadership:Lead a small but diverse team, fostering a collaborative and motivated work environment.Provide guidance, mentoring, and development opportunities to team members.Encourage teamwork and open communication across all departments.Operations Management:Oversee all departments including sales, front office, housekeeping, maintenance, and more.Ensure smooth day-to-day operations by implementing efficient processes and procedures.Monitor service quality to maintain the highest standards of guest satisfaction.Financial Management:Create and manage the hotel's budget, allocating resources appropriately to various departments.Monitor financial performance, analyze variances, and implement corrective actions as needed.Drive revenue generation through strategic pricing, upselling, and innovative offerings.Guest Experience:Foster a guest-centric culture throughout the hotel, prioritizing personalized service and exceptional experiences.Address guest concerns and feedback promptly, striving for continuous improvement.Implement initiatives to enhance guest satisfaction and loyalty.Facilities Management:Ensure the maintenance and enhancement of the hotel's physical assets, including accommodations, amenities, and common areas.Implement sustainability initiatives to minimize the hotel's environmental impact.Regulatory Compliance:Stay updated on local and national regulations related to the hospitality industry and ensure the hotel's compliance.Maintain health and safety standards for guests and staff.Our Culture: Empowered to Make a DifferenceAt Pyramid Global, we value, support, and recognize the unique contributions of each team member.Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities.Our Values: People First, Integrity, ExcellencePeople First: A talented, diverse, and passionate team working together with respect.Integrity: Honesty and accountability to ourselves and colleagues.Excellence: Surpassing expectations through dedication and innovation.#LI1-CGResponsibilitiesPI079e1dcc2a05-25660-37130650

Keywords: The Old 77 Hotel and Chandlery, New Orleans , General Manager, Executive , New Orleans, Louisiana