Certified Pharmacy Technician - Intake - Specialty Pharmacy - Jeff Hwy
Company: Ochsner Health
Location: New Orleans
Posted on: September 14, 2020
We've made a lot of progress since opening the doors in 1942,
but one thing has never changed - our commitment to serve, heal,
lead, educate, and innovate. We believe that every award earned,
every record broken and every patient helped is because of the
dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support
those who do, you are making a difference and that matters. Come
make a difference at Ochsner Health System and discover your future
today!This job works hand in hand with the specialty pharmacy team
members, referring doctors, nursing staff, and care coordinators.
Responsible for working directly with patients to navigate the
specialty pharmacy process, ensuring patients receive timely access
to their prescribed medications. Responsibilities include, but are
not limited to, receiving new referrals and performing data entry
and benefits investigation(s). Assists with fulfillment and refills
as necessary. Participates in special projects/committees as
Required - High school diploma or equivalent
Required - 2 years' experience as a pharmacy technician
Preferred - Experience in specialty pharmacy
Required - Current Pharmacy Technician Certificate issued by the
Louisiana Board of Pharmacy
Preferred - Certified through the Pharmacy Technician Certification
Knowledge Skills and Abilities (KSAs)
- Must have computer skills and dexterity required for data entry
and retrieval of patient information.
- Effective verbal and written communication skills and the
ability to present information clearly and professionally to
varying levels of individuals throughout the patient care
- Must be proficient with Windows-style applications, various
software packages specific to role and keyboard.
- Negotiation skills to assist the patient in navigation of the
health care system.
- Ability to maintain highly confidential and sensitive
- Ability to multitask.
- Work independently and as a team.
- Strong interpersonal skills
- Makes proactive refill calls to patients, triggers
interventions when needed, and confirms deliveries.
- Communicates and acts as liaison between insurance company,
patients, providers, and specialty pharmacy team.
- Maintains documentation relative to the job.
- Assumes responsibility for professional development and
- Maintains efficiency in specialty pharmacy intake technician
and specialty pharmacy fulfillment technician roles.
- Assists with special projects/ committees.
- Performs all job duties in accordance with Ochsner Specialty
Pharmacy policies and accrediting bodies.
- Adapts behavior to the specific patient population, including
but not limited to: respect for privacy, method of introduction to
the patient, adapting explanation of services or procedures to be
performed, requesting permissions and communication style.
- Other related duties as required.
The above statements describe the general nature and level of work
only. They are not an exhaustive list of all required
responsibilities, duties, and skills. Other duties may be added, or
this description amended at any time.
Remains knowledgeable on current federal, state and local laws,
accreditation standards or regulatory agency requirements that
apply to the assigned area of responsibility and ensures compliance
with all such laws, regulations and standards.
Complies with the Ochsner Health System Compliance & Privacy
Program and Standards of Conduct, including the immediate reporting
of any known or suspected unethical or questionable behaviors or
conduct; patient/employee safety, patient privacy, and/or other
Ochsner is an Equal Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
Medium Work - Exerting 20 to 50 pounds of force occasionally,
and/or 10 to 25 pounds of force frequently, and/or greater than
negligible up to 10 pounds of force constantly to move objects.
(Constantly: activity or condition exists 2/3 or more of the time)
to move objects. Physical demand requirements are in excess of
those for Sedentary Work. Even though the weight lifted may be only
a negligible amount, a job should be rated Light Work: (1) when it
requires walking or standing to a significant degree; or (2) when
it requires sitting most of the time but entails pushing and/or
pulling of arm or leg controls; and/or (3) when the job requires
working at a production rate pace entailing the constant pushing
and/or pulling of materials even though the weight of those
materials is negligible. NOTE: The constant stress and strain of
maintaining a production rate pace, especially in an industrial
setting, can be and is physically demanding of a worker even though
the amount of force exerted is negligible.
Normal routine involves no exposure to blood, body fluid or tissue
and as part of their employment, incumbents are not called upon to
perform or assist in emergency care or first aid.
The incumbent has no occupational risk for exposure to communicable
Are you ready to make a difference? Apply Today!
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Keywords: Ochsner Health, New Orleans , Certified Pharmacy Technician - Intake - Specialty Pharmacy - Jeff Hwy, Healthcare , New Orleans, Louisiana
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