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Certified Pharmacy Technician - Intake - Specialty Pharmacy - Jeff Hwy

Company: Ochsner Health
Location: New Orleans
Posted on: September 14, 2020

Job Description:

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health System and discover your future today!This job works hand in hand with the specialty pharmacy team members, referring doctors, nursing staff, and care coordinators. Responsible for working directly with patients to navigate the specialty pharmacy process, ensuring patients receive timely access to their prescribed medications. Responsibilities include, but are not limited to, receiving new referrals and performing data entry and benefits investigation(s). Assists with fulfillment and refills as necessary. Participates in special projects/committees as needed.Education

Required - High school diploma or equivalent

Work Experience

Required - 2 years' experience as a pharmacy technician

Preferred - Experience in specialty pharmacy

Certification

Required - Current Pharmacy Technician Certificate issued by the Louisiana Board of Pharmacy

Preferred - Certified through the Pharmacy Technician Certification Board (PTCB)

Knowledge Skills and Abilities (KSAs)


  • Must have computer skills and dexterity required for data entry and retrieval of patient information.
  • Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
  • Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
  • Negotiation skills to assist the patient in navigation of the health care system.
  • Ability to maintain highly confidential and sensitive information.
  • Ability to multitask.
  • Work independently and as a team.
  • Strong interpersonal skills

    Job Duties

    • Makes proactive refill calls to patients, triggers interventions when needed, and confirms deliveries.
    • Communicates and acts as liaison between insurance company, patients, providers, and specialty pharmacy team.
    • Maintains documentation relative to the job.
    • Assumes responsibility for professional development and continued education.
    • Maintains efficiency in specialty pharmacy intake technician and specialty pharmacy fulfillment technician roles.
    • Assists with special projects/ committees.
    • Performs all job duties in accordance with Ochsner Specialty Pharmacy policies and accrediting bodies.
    • Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
    • Other related duties as required.

      The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

      Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

      Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

      Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

      Physical and Environmental Demands

      The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

      Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

      The incumbent has no occupational risk for exposure to communicable diseases.

      Are you ready to make a difference? Apply Today!

      Ochsner Health System endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Service Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

      ---EEO is the Law links in English or Spanish.

      Affirmative Action Policy Statement

Keywords: Ochsner Health, New Orleans , Certified Pharmacy Technician - Intake - Specialty Pharmacy - Jeff Hwy, Healthcare , New Orleans, Louisiana

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