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Pharmacy Technician Specialist - Medication History - Full-time - Day/Eve

Company: Ochsner Health
Location: New Orleans
Posted on: January 16, 2022

Job Description:

This job assists with the medication reconciliation process by ensuring an accurate and complete home medication list is documented for patients admitted to Ochsner Medical Center. Communicates with patients, families, caregivers, healthcare providers/practitioners, and pharmacists to obtain an accurate and complete medication history for patients; identify discrepancies or problems with medication history information and notify a pharmacist to seek clarification or resolution; ensure capture of appropriate patient information necessary to generate safe and effective medication orders (i.e. allergies, height, weight); ensure capture of prescription benefit information and document the home medication list in the electronic health record (EHR).This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at Ochsner's discretion.EducationRequired -High School diploma or equivalentSuccessful completion of a pharmacy technician training programWork ExperienceRequired -2 years of experience as a Pharmacy TechnicianPrior experience taking patient medication histories preferredCertificationsRequired -Registered with the Louisiana Board of Pharmacy and in possession of a work permit. One year of college or completion of a para-professional pharmacy training program, or Certified Pharmacy Technician Licensure or National CertificationKnowledge Skills and Abilities

  • Must have computer skills and dexterity required for data entry and retrieval of patient information.
  • Must have working knowledge of pharmaceutical mathematics
  • Must have working knowledge of sterile technique and demonstrate aseptic technique proficiency
  • Must have working knowledge of safety guidelines for handling chemotherapy
  • Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
  • Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
  • Skills to operate standard pharmacy and office equipment.
  • Strong interpersonal skills.Job Duties
    • Accurately obtains and clarifies patients' home/chronic medication list by contacting community pharmacies, physician offices and/or extended care facilities, interviewing patient and/or family members to ensure proper identification of doses and drugs including prescription medications, over the counter drugs and complimentary & alternative medications in a timely manner
    • Utilizes the electronic health record to input patients' home/chronic medication lists for the purposes of medication reconciliation under the supervision of a pharmacist
    • Communicates discrepancies identified via the medication history process with the pharmacist and makes clarifications with the patient and prescribers as needed
    • Accurately collects patients' prescription benefit informationAppropriately directs, triages or communicates to the appropriate caregivers or staff all questions or inquiries from patient or families that are outside the scope of taking the medication history
    • Provides high quality customer service to patients, family members, and care team members
    • Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
    • Other related duties as requiredThe above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability statusPhysical and Environmental DemandsThe physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10-20 pounds of force to move objects; occasionally up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Keywords: Ochsner Health, New Orleans , Pharmacy Technician Specialist - Medication History - Full-time - Day/Eve, Healthcare , New Orleans, Louisiana

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