Medical Assistant (MA) - Pediatric ENT Clinic (Open)
Company: Ochsner Clinic Foundation
Location: New Orleans
Posted on: May 24, 2023
Job Description:
Sign on bonus available!
This job provides individualized, medical care of assigned patients
in person, electronically and via telephone, as needed, under the
supervision of a licensed health care provider. Assists in the
delivery of health care services to patients of diverse backgrounds
and age and must be able to maintain positive relationships with
patients and their families. Must also work effectively with fellow
Ochsner employees to ensure the efficient flow of patients
throughout their visit, providing support to them as well as to the
attending Physician. Communicates via phone to ensure patient needs
are met timely and accurately. Accesses Ochsner data systems to
document pertinent medical information.EducationRequired -High
School diploma or equivalentPreferred -Completion of a formal
training program, Medical Assistant programWork ExperienceRequired
-Experience working with and maintaining confidential information
including experience working in a fast-paced environment with
minimal supervision.CertificationsRequired -Basic Life Support
(BLS) from the American Heart AssociationKnowledge Skills and
Abilities (KSAs)
- Must have computer skills and dexterity required for data entry
and retrieval of patient information. Must be proficient with
Windows-style applications and keyboard.
- Effective verbal and written communication skills and the
ability to present information clearly and professionally to
varying levels of individuals throughout the patient care
process.
- Must be proficient with Windows-style applications, various
software packages specific to role and keyboard
- Strong interpersonal skills
- Strong customer service skillsJob Duties
- Supports the patient and provider throughout the patient
visit
- Ensures the patient and provider are prepared for the
visit
- Ensures the patient's questions are answered prior to leaving;
prepares room for next appointment
- Provides excellent patient service through effective
communication both over the phone and in person
- Completes appropriate documentation including patient
registration if necessary
- Maintains required clinical knowledge, technical skills,
training and credentials through personal professional
development
- Handles other duties as assigned effectively and
efficiently
- Adapts behavior to the specific patient population, including
but not limited to: respect for privacy, method of introduction to
the patient, adapting explanation of services or procedures to be
performed, requesting permissions and communication style.Other
related duties as required. The above statements describe the
general nature and level of work only. They are not an exhaustive
list of all required responsibilities, duties, and skills. Other
duties may be added, or this description amended at any
time.Ochsner is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, protected veteran status, or disability
status.Physical and Environmental DemandsThe physical essential
functions of this job include (but are not limited to) the
following: Frequently exerting 10 to 20 pounds of force to move
objects; occasionally exerting up to 100 pounds of force. Physical
demand requirements are in excess of those for sedentary work.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.Duties performed
routinely require exposure to blood, body fluid and tissue.The
incumbent works in a patient care area; works in an area where
patients enter; works directly with patients; and/or works with
specimens that could contain diseases. There may be an occupational
risk for exposure to all communicable diseases.
Keywords: Ochsner Clinic Foundation, New Orleans , Medical Assistant (MA) - Pediatric ENT Clinic (Open), Healthcare , New Orleans, Louisiana
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