Patient Access Representative - Full-time - AVALA Hospital RH74
Posted on: May 25, 2023
Under the supervision of the Chief Operating Officer, he/she isresponsible for obtaining accurate patient demographics and insuranceinformation during the patient interview process; the process includesin-person, and phone interviews, corrects information as needed. Processes theregistration including obtaining the patients signature on the Authorizationfor Treatment, Advanced Beneficiary Notice (ABN) and completing the MedicareSecondary Payer (MSP) questionnaire. Collects co-payments, estimatedco-insurance and deductibles, which includes phone calls to patients to discussfinancial responsibility prior to service as well as collecting at time ofservice. Answers incoming phone calls and assist caller as needed. And anyother duties assigned by the Chief Operating Officer.
Essential Duties and Responsibilities
ActionOrientation - Targets and achieves results, overcomes obstacles, acceptsresponsibility, establishes standards and responsibilities, creates aresults-oriented environment, and follows through on actions.
Communications- Communicates well both verbally and in writing. Effectively conveys andshares information and ideas with others. Listens carefully and understandsvarious viewpoints. Presents ideas clearly and concisely and understands relevantdetail in presented information.
Creativity/Innovation- Generates novel ideas and develops or improves existing and new systems thatchallenge the status quo, takes risks, and encourages innovation.
CriticalJudgment - Possesses the ability to define issues and focus on achievingworkable solutions. Consistently does the right thing by performing withreliability.
CustomerOrientation - Listens to customers, builds customer confidence, increasescustomer satisfaction, ensures commitments are met, sets appropriate customerexpectations, and responds to customer needs.
InterpersonalSkills - Effectively and productively engages with others and establishestrust, credibility, and confidence with others.
Leadership- Motivates, empowers, inspires, collaborates with, and encourages others.Builds consensus when appropriate. Focuses team members on common goals.
Teamwork - Knows when and how to attract, develop, reward, andutilize teams to optimize results. Acts to build trust, inspire enthusiasm,encourage others, and help resolve conflicts and develop consensus in creatinghigh-performance teams.
The physicaldemands described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job. Whileperforming the duties of this job, the employee is regularly required to talkand hear. This position is very active and requires repetitive motions, standing,walking, bending, kneeling, and stooping all day. The employee must frequentlylift or move items weighing up to 20 pounds.
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Keywords: Avala, New Orleans , Patient Access Representative - Full-time - AVALA Hospital RH74, Healthcare , Covington, Louisiana
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