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Lead Medical Assistant - Pulmonary Clinic

Company: Ochsner Health
Location: New Orleans
Posted on: June 5, 2024

Job Description:

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!This job, under general supervision, leads all operational functions related to staff development/training. Assists in the implementation of policies and procedures required for success as well as participate in initiatives to improve processes serving internal and external customers.EducationRequired - Completion of a formal training program, Medical Assistant ProgramWork ExperienceRequired - 2 years related experiencePreferred- Experience in an ambulatory care settingTeam Lead or Supervisory experienceCertificationsRequired - Basic Life Support (BLS) from the American Heart AssociationKnowledge Skills and Abilities (KSAs)Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard.Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.Must have computer skills and dexterity required for data entry and retrieval of informationMust be proficient with Windows-style applications, various software packages specific to role and keyboardWorking knowledge of medical terminologyJob DutiesOversees daily department activities, serves as point person for department in Supervisors absence and trains new employees.Works closely with department manager and other team members to allocate resources daily among clinic.May be expected to monitor and track time and attendance in accordance with clinic policy.Leads special projects and audits projects independently with the end goal of ensuring that the internal control environment is not comprised and the awareness of the process control culture is increasingly heightened.Interacts with vendors, partners, and internal team members when new initiatives are planned for testing or implementation regarding unit functions.Resolves customer concerns and participates in initiatives to improve customer service.Perform all of the duties of the Medical AssistantAdapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.Physical and Environmental DemandsThe physical demands described here are representative of those that must be The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized.Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity.Must be able to stand for prolonged periods of time.Must be able to sit for prolonged periods of time.Must be able to work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability).Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.There is no occupational risk for exposure to communicable diseases.Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.Are you ready to make a difference? Apply Today!Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Washington, New York, and Washington D.C.Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions. View the EEO is the Law poster and its supplement, as well as the pay transparency policy for more information.Affirmative Action Policy Statementby Jobble

Keywords: Ochsner Health, New Orleans , Lead Medical Assistant - Pulmonary Clinic, Healthcare , New Orleans, Louisiana

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