Triage Nurse
Company: Upward Health
Location: New Orleans
Posted on: May 7, 2025
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Job Description:
Company Overview:Upward Health is an in-home, multidisciplinary
medical group providing 24/7 whole-person care. Our clinical team
treats physical, behavioral, and social health needs when and where
a patient needs help. Everyone on our team from our doctors,
nurses, and Care Specialists to our HR, Technology, and Business
Services staff are driven by a desire to improve the lives of our
patients. We are able to treat a wide range of needs - everything
from addressing poorly controlled blood sugar to combatting anxiety
to accessing medically tailored meals - because we know that health
requires care for the whole person. It's no wonder 98% of patients
report being fully satisfied with Upward Health!Job Title & Role
Description:The Triage Nurse will serve in a direct care and
patient advocacy role and will ensure interdisciplinary care is
optimized toward targeted outcomes. By collaborating with the
Clinical Operations team to assess, plan, implement, coordinate,
monitor, and evaluate services and outcomes to maximize the
patient's health. -The Triage will ensure the safe and effective
transition of care for patients discharging from the emergency
department. Through telephonic-based outreach, the Triage Nurse
will contact the patient or caregiver within 48 hours of discharge
to conduct a comprehensive discharge assessment, conduct medication
reconciliation, provide patient or caregiver education, support
post-discharge order fulfillment (i.e., Durable Medical Equipment,
Home Health Care, etc.), assess for any potential barriers to a
successful transition to home, and evaluate for additional care
planning needs. Additionally, the Triage Nurse will confirm the
patient has a provider appointment within 7-14 days of discharge,
or sooner, depending on the post-discharge needs of the patient.
-Real-time clinical triage will be conducted either telephonically
from a patient directly calling UpwardHealth for clinical care, a
field staff member reaching out for escalation needs, or a
systematic alert based on documentation entered in the system
requiring review and triage. For Remote Patient Monitoring (RPM)
alerts, the Triage Nurse will take immediate action for abnormal or
out-of-range patient results. -Skills Required:
Keywords: Upward Health, New Orleans , Triage Nurse, Healthcare , New Orleans, Louisiana
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