Guest Service Representative - - (19000GE0)
Company: Marriott International, Inc.
Location: New Orleans
Posted on: January 10, 2021
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Job Description:
Here's To Your Journey with Marriott Hotels Resorts Suites
Marriott International portfolio of brands includes both JW
Marriott and Marriott Hotels. Marriott Hotels, Marriott
International's flagship brand with more than 500 global locations,
is advancing the art of hosting so that our guests can travel
brilliantly. As a host with Marriott Hotels, you will help keep
this promise by delivering premium choices, sophisticated style,
and well-crafted details. With your skills and imagination,
together we will innovate and reinvent the future of travel. JW
Marriott is part of Marriott International''s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our
associates come first. Because if you're happy, our guests will be
happy. It's as simple as that. Our hotels offer a work experience
unlike any other, where you'll be part of a community and enjoy a
true camaraderie with a diverse group of co-workers. JW creates
opportunities for training, development, recognition and most
importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the
way we take care of our associates. That's The JW Treatment. The
New Orleans Marriott, located at 555 Canal Street, New Orleans, LA,
70130 is currently hiring a Guest Service Representative.
Responsibilities include: Welcome to our family As a world-class
leader in the travel industry, there's no better place to make your
mark. If you have the natural ability to communicate and enjoy
working with others, we welcome you to join our global family.
Here, you will find a place where your personality and ideas are as
appreciated as the work you do. Each day will open your mind to a
world of possibilities, growth opportunities and the chance to meet
people from all corners of the globe. The impact you'll make No
matter whether a guest arrives weary from their travels or excited
for a vacation, you know what to do to make them feel at home. They
will appreciate the pristine lobby, your warm welcome, and your
efficiency in getting them checked in and pointed in the right
direction. When they know you genuinely care about the quality of
their stay, you are operating at a level of excellence. What you'll
do Organize, confirm and process guest check-ins/ check-outs and
adapt for any changes Secure payment, verifying and adjusting
billing as needed Provide guests with room and hotel information,
directions, amenities and local interests Run daily reports,
reviewing to see what needs to be communicated to the next shift's
staff Complete cashier and closing reports, counting the bank at
the end of each shift securely Accept and record wake-up calls,
delivering to the right department Communicate any emergency, lost
item or theft to proper security staff and/or authorities Keep
contingency lists in case of emergency and communicate any
necessary messages Perks you deserve We'll support you in and out
of the workplace by offering: Team-spirited coworkers Encouraging
leadership Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community Discounts on
hotel rooms, gift shop items, food and beverage Recognition
programs What we're looking for A warm, people-oriented demeanor A
team-first attitude A gift for paying attention to the smallest
details This role requires compliance with quality assurance
expectations and standards. You may be required to stand, sit, or
walk for an extended period of time. Move, lift, carry, push, pull,
and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
Supervisors. You're welcomed here Our highest priority is making
you feel as welcome as our guests. We want you to feel comfortable
being yourself and to know you're important to us. You'll make an
impact in your role, and for that, you'll be appreciated and
valued. To apply now, go to:
https://jobs.marriott.com/marriott/jobs/19000GE0?%3Flang=en-us/
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
www.facebook.com/marriottjobsandcareers
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? - Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
local laws.
Keywords: Marriott International, Inc., New Orleans , Guest Service Representative - - (19000GE0), Hospitality & Tourism , New Orleans, Louisiana
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