Jiffy Lube: Assistant General Manager

Company: Jiffy Lube
Location: Slidell
Posted on: February 25, 2021

Job Description:

The Assistant General Manager is responsible for driving successful sales and creating a Wow! Guest experience. It is a great opportunity to be a key player in store success. Working closely with the Store Manager, the Assistant Manager is responsible for driving store sales growth, managing employees to ensure that they provide " Guest First" care to all customers, and achieve operational success. * Working with the Store Manager to ensure to increase revenue and guest counts by providing excellent customer service and creating a Wow! customer experience * Set the example as a leader and build team engagement by focusing on the development of teammates, providing on-going guidance, coaching and direction * Deliver quality service at all times * Carry out other duties and projects necessary for the position * Assist the Store Manager with budgeting, sales forecasts, P/L performance, etc. as well as understand factors which affect sales and profit such as guest counts, marketing, weather, etc. * Assist the Store Manager to build and maintain an engaged workforce that reflects customer volume and business needs * Takes initiative and works with the Store Manager to improve sales, daily profit performance, & controllable expenses * Using a " Guest First" mindset, ensure that customers have an exceptional experience by having all of their sales and service needs met to ultimately return and recommend Jiffy Lube * Leads team huddles and store meetings that set direction for achieving business goals * Manages inventory and product ordering that meets business needs * Adheres and holds others accountable to all rules and regulations that maintain a safe and productive work environment for teammates and guests * Assist customers with their questions and needs, either in person or via telephone Qualifications: * One to three years of retail management experience; Professional automotiveexperience is a plus * Must have exceptional oral and written communication skills to communicate across varied levels * Is a proven leader that possess the ability to inspire and motivate diverse groups of people * Has sound business sense and a comprehensive understanding of the retail industry * Can analyze, comprehend and recommend financial objectives that help increase sales and service results * Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times * Enjoys and is energized by a fast paced, flexible, high performance retail environment * Has a " Guest First" mindset * Must have a valid driver's license * Must pass a pre-employment drug and criminal history background check * Equal opportunity and veteran friendly employer! Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Jiffy Lube, New Orleans , Jiffy Lube: Assistant General Manager, Hospitality & Tourism , Slidell, Louisiana