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SAP Business Objects Specialist with Security Clearance

Company: Universal Consulting Services
Location: New Orleans
Posted on: March 26, 2020

Job Description:

Universal Consulting Services, UCS, has an immediate opportunity for a SAP Business Objects Specialist with a working knowledge of BMC Remedy to support the Navy Enterprise Service Desk, NESD, Naval Information Warfare Centers - Atlantic, NAVWAR in New Orleans, LA. (formerly SPAWAR-Atlantic). Requirements:New Orleans, LA (on-site preferred) OR RemoteUS Citizen with active Secret Security ClearanceCompTIA Security+ CE is required. Description:The SAP Business Objects 4.2 SME will work with BMC and SAP professionals to modify system reporting in support of a rapidly expanding ITSM environment, validate and document processes & procedures. Serve as a subject-matter expert (SME) on all aspects of SAP Business Objects 4.2 reporting and a working knowledge of BMC Analytics. This SME will contribute to the development, creation, and distribution of key performance indicators for defined ITSM process areas. Responsible for ensuring adequate education and training materials exist for all reporting processes and are published and communicated appropriately. Ensures the knowledge base is continually updated as required. Technical Qualifications:Bachelor's degree in Computer Science/Software Engineering or equivalent experience totaling 5+ years overall SAP Business Objects experienceRelevant certification is a plus5+ years of experience with SAP Business Objects and knowledge of its interaction with BMC AnalyticsWorking knowledge of BMC ITSM SuiteDatabase: Oracle/SQLSolid working knowledge of Microsoft Windows ServerCertified ITIL V3 -- is a plus Position Duties:Maintain BusinessObjects 4.x platform in a windows environmentPerform all customer requested canned and custom reporting functionsExecution of collateral tasks (data preparation, SQL programming, deployment, etc.)Consulting with an enterprise-wide utilization of SAP business objects.Create training materialsConduct training for customer support. Specific Responsibilities will include:Operate in a team environmentAdminister Analytics tools (SAP Business Objects 4.x)Create training materialsConduct application testing, User Acceptance Testing (UAT)Support upgrading of software packagesSupport integration of BusinessObjects 4.x platform with BMC Remedy ITSMAnalyze and modify Web Application files as necessary for environmentPerform requirement gathering and documentation for report creationChange control management of changes to existing reportsInterface with internal users and stakeholders regarding analytical deliverablesWrite procedural documentationPerform peer trainingUse extensive and comprehensive datasets to analyze service desk dataResolve Incidents related to Analytics Reports and ITSM reportsDevelop new reports based on requirementsPerform application upgrades, including installing up to date patches and service packs to maintain the system to supported versionsApply patches and updates to ensure applications are properly secured and up to date; ability to provide recommendations for version upgrades and major revisionsMonitor operations and system performance of the ITSM Remedy Application and all Reporting serversWork with network, server, and database support groups to troubleshoot difficult or complex production outages, slowdowns or bottlenecksMaintain all environments: DEV, TEST and Production running efficientlyFollow formal migration and Change Management processes. Education:Bachelor's degree in Information Systems, Computer Science, or equivalent relevant discipline or combination of education and experience. Universal Consulting Services, Inc. (UCS) is a rapidly growing Government contractor known for our expertise in health and IT solutions. Our driven, passionate professionals are catalysts for improving performance across all levels of Government. We have been recognized as one of Washington Technology's FAST 50 for our tremendous success as a woman-owned business, in addition to inclusion on Inc. Magazine's 5000 list of the fastest-growing companies in America for 2008. Our clients include, but are not limited to, the Department of Defense, Department of Justice, and Department of Treasury. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.on, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Keywords: Universal Consulting Services, New Orleans , SAP Business Objects Specialist with Security Clearance, IT / Software / Systems , New Orleans, Louisiana

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