NewOrleansRecruiter Since 2001
the smart solution for New Orleans jobs

Senior Information Technology Support Engineer

Company: Ener Systems
Location: Covington
Posted on: February 25, 2021

Job Description:

When was the last time you truly enjoyed going to work? It is an ideal time to join our highly talented and growing team. We are looking for individuals that have a strong desire to learn as well as outstanding customer service skills. We put great focus on training as well as earning new industry certifications.About Ener Systems:Ener Systems is a twenty-two year young outsourced IT company based out of Covington, LA. We have one simple goal: to provide the same kind of IT solutions expected by large-scale corporations to small and mid-sized businesses. How do we do this? We deliver real business value - getting to know your business, implementing best practices, proactively managing your technology, and aligning your technology investment with your business goals to truly boost your bottom line.We understand the importance of fixing issues quickly, however, we believe it's more important to prevent those issues from occurring in the first place - and that's where our proactive approach comes in: we stay proactive and strive to help you think of your IT as a strategic advantage as opposed to another necessary expense.Benefits of Working at Ener Systems:-- The stability of a twenty-year-old company with the growth, excitement, and career potential of a startup-- Work with cutting edge technology everyday-- A strong focus on your industry training and certification including company paid for education and exams-- A team of highly motivated, extremely talented, fun and friendly engineers-- Competitive salary and benefits-- A place where ambition, loyalty, and exceptional performance will be noticed and rewarded-- A clear company vision and missionPosition Summary:Are you ambitious, organized, and solution-focused? We are a fast-growing IT Support company in need of an experienced Senior Support Engineer to join our team in providing exceptional IT services to small and medium-sized businesses throughout the Greater New Orleans area. Our Senior Support Engineers work on all level reactive tickets. The Senior Support Engineers possess a broad range of both technical and business skills, as well as the ability to switch task between different priorities. Our Senior Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required.Essential Duties and Responsibilities:-- Work directly with clients to provide reactive technical support-- Incident escalation, especially for complex network issues-- Work with the Service Manager to identify trends and underlying technology issues impacting tickets per endpoint (TPE)-- Collaborate with team and Service Manager to assess process improvement opportunities, assess tools, etc. to improve Support operations-- Keep manager informed of issues that may impact the organization-- Provide leadership in tone, actions, and executionTechnical Requirements:-- Experience administrating Microsoft Windows Server; Active Directory Management, Group Policy Administration, Implementing Server Roles.-- Experience administrating Microsoft Exchange including email account creation, distribution list management, and other basic administrative tasks-- An in-depth understanding of TCPIP, DNS, DHCP, and RADIUS-- Hands on experience with virus, spyware, and malware removal-- Network troubleshooting skills-- Experience installing and supporting Microsoft Office Suite.-- Experience implementing and supporting VPN client technology.-- A general understanding of server virtualization technologies.Additional Requirements:-- Proven ability to set and manage client expectations-- Exceptional customer service and communication skills-- The ability to work effectively in a fast paced environment-- Attention to detail and strong desire to learnPreferred Technical Experience:-- Experience supporting networks for small to mid-sized businesses-- MAC experience-- SonicWALL Firewalls-- Business Class Wireless Solutions-- Microsoft Exchange, including hosted and O365-- Microsoft SQL-- Backup, Disaster Recovery, and Business Continuity-- Remote desktop services; Citrix/Microsoft-- VPN solutions-- Hyper-V, VMWare-- PowerShell-- Layer-3 NetworkingIf this describes you and what you are looking for in a career opportunity with a rapidly growing company, we want to hear from you! We are the last stop on your long search for a stable environment.

Keywords: Ener Systems, New Orleans , Senior Information Technology Support Engineer, IT / Software / Systems , Covington, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Entry Level Software Engineer
Description: As a leader in recruiting emerging technology talent across the country, Revature is looking forward to hiring over 300 new Entry Level Software Engineers in the next 4 weeks. ONE DAY SOMEONE IS GOING (more...)
Company: Revature
Location: Thibodaux
Posted on: 03/3/2021

Field Service Specialist
Description: PDS Tech, Inc. is seeking Field Service SpecialistDuties include installing and repairing equipment, and training customer employees on how to maintain machinery. Performs trial run of machinery to ensure (more...)
Company: PDS Tech, Inc.
Location: Saint Rose
Posted on: 03/3/2021

Field Service Mechanic & Mechanic Assistant
Description: INTERCON is a company specializing in the design and manufacture of heavy machinery for commercial marine, heavy industry, and defense markets. Since 1958, INTERCON has served hundreds of customers across (more...)
Company: Intercontinental Engineering-Manufacturing Corpora
Location: Harvey
Posted on: 03/3/2021

Mobile Notary / Nationwide / Flexible Schedule / Earn A 6-Figure Income
Description: Certified Mobile Notary Service is now seeking Mobile Notaries nationwide. We will help you with getting certified, bonded, and insured. We are a one-stop-notary shop (more...)
Company: Certified Mobile Notary Service
Location: Slidell
Posted on: 03/3/2021

Senior Software Engineer
Description: We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply (more...)
Company: Blue Cross and Blue Shield of Louisiana Inc.
Location: Baton Rouge
Posted on: 03/2/2021

25B Information Technology Specialist
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 br br If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and (more...)
Company: Army National Guard
Location: Gulfport
Posted on: 03/2/2021

.NET Developer
Description: Syms Strategic Group SSG is seeking a talented .Net DeveloperLocation: Biloxi, MS. Other U.S. based locations may be considered.Department: Veterans AffairsType: Full TimeMin. Experience: ExperiencedSecurity (more...)
Company: Syms Strategic Group, LLC (SSG)
Location: Biloxi
Posted on: 03/2/2021

Senior Director, Website Marketing and Technology - Remote
Description: Senior Director, Website Marketing and Technology - Remote Personal development and--becoming--the best--you--is--all about--growth and exploring new skills and opportunities--- both in and out of the (more...)
Company: Accruent
Location: New Orleans
Posted on: 03/2/2021

AWS Principal Software Engineer (Remote Optional
Description: Covid-19 update: To keep you and our employees safe, we're making changes to our job postings and hiring process. Learn more AWS Principal Software Engineer Remote Optional This job is available in (more...)
Company: Unum Insurance
Location: Baton Rouge
Posted on: 03/2/2021

Software Engineer
Description: Ref ID: 04640-0011715226Classification: Software EngineerCompensation: 70000.00 to 95000.00 yearlyRobert Half Technology is seeking a motivated Software Developer who is local to the NOLA or Baton Rouge (more...)
Company: Robert Half
Location: Baton Rouge
Posted on: 03/2/2021

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

New Orleans RSS job feeds