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Dispatch Support Technician - Printers, Desktops / Laptops, Servers

Company: eXcell
Location: New Orleans
Posted on: November 10, 2019

Job Description:

Did you know that Gartner positioned as a Leader in its Magic Quadrant for End User Outsourcing? Come work for the leader today! We are currently in need of a Dispatch Support Tech to perform break-fix work in the New Orleans area. Please note that hours will vary, and the candidate must be flexible to include nights and weekends.* * * Contract to Hire Opportunity * * *

  • Technician will travel to each client's location to provide services
  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, etc.
  • Will perform Printer support including hardware break-fix, IMAC, and project work
  • Works under general supervision Required qualifications:
    • 1+ year(s) supporting printers and/or MFDs (multi-function displays), including software and break-fix
    • 1+ year(s) of customer service experience
    • Reliable transportation required (this is a driving position - reimbursed accordingly)
    • Must be able to work staggered or late shifts possibly including evenings and/or weekends
    • Need to be very personable as they will be interacting with a wide range of users and environments
    • Ability to work on a ladder or lift required
    • Ability to lift up to 50lbs. required Preferred qualifications:
      • OEM Printer Warranty Certifications
      • OEM Laptop / Desktop Warranty Certifications
      • Server experience would be a bonus W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** Supports Equal Employment Opportunity** , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit . - provided by Dice

Keywords: eXcell, New Orleans , Dispatch Support Technician - Printers, Desktops / Laptops, Servers, IT / Software / Systems , New Orleans, Louisiana

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