Legal Performance Specialist
Company: Republic Finance
Location: Ponchatoula
Posted on: March 17, 2023
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Job Description:
Overview & Responsibilities At Republic Finance, we are building
a leading consumer lending company. In business for over 70 years,
we are proud to be a trusted lender in over 250 communities and in
13 states across the Southeast and Midwest region! We specialize in
providing flexible lending solutions and outstanding customer
service. Driven by our shared mission to pursue excellence for our
team, our customers, and our performance, we are transforming into
a modern, fast-growing business. Republic Finance is seeking a
Legal Performance Specialist to join our growing Central Operations
team! In this role, you will provide management oversight of our
centralized small claims litigation network and ensure that
assigned accounts are within the established service level
agreements. The ideal candidate will have an advanced understanding
of the litigation process, collection techniques and be able to
manage timeline exceptions while keeping a healthy relationship
with our Litigation Account Specialist team, Private process
servers as well as Court Systems. In addition, responsibilities
include adherence to applicable regulations and company policies.
You will work closely with operations, compliance, audit, legal,
and other key partners who may be both internal and external to the
organization. As a key member of the Central Operations team that
is growing rapidly, you have an opportunity to grow professionally
in this role. Job responsibilities are as follows: Effectively
manage our small claims litigation process while maximizing both
pre and post charge off recovery of past due accounts. Review
placements to determine if they are being worked efficiently and
are being moved to the next step of the legal process within the
allotted time period. Escalate identified exceptions with LAS Team
and Process Servers and resolve timely Evaluate capacity with PPS
network and determine if additional relationships are needed
Perform skip tracing when new addresses and/or place of employment
information is needed. Conduct follow-ups on each milestone during
the litigation process. Communicate effectively with delinquent
customers. Which may include, but not be limited to setting
satisfactory arrangements and/or discussing legal status and
process. Implement root cause analysis and assist in corrective
action planning, as needed. Engage compliance team when
appropriate; Solicit clarification and interpretations of new and
existing regulations that affect the organizations current and
future processes. Ensure departmental processes are adhered to
while maintaining updated process and procedure Responsibility for
ensuring department standards and goals are achieved. Effectively
collaborate with the appropriate business heads to support critical
business projects. Monitor and manage workflow to ensure the
highest levels of efficiencies. Requirements Minimum of 2-3 years
of relevant experience or experience working with attorney firms
specializing in consumer loan collections Bachelor degree in
Business, Finance or related concentration a plus. Professional
demeanor, positive attitude, strong communication and customer
relations skills are a must Proficient in Microsoft Office (Word,
Excel, Outlook) Ability to work well independently, as well as a
dedicated team member Creative problem solving, analytical decision
making, organization and time management skills Must meet our
acceptable standards for criminal background history, credit
history and pass a pre-employment drug screen. Benefits We offer a
competitive compensation and benefits package including:
Health/Dental/Vision Paid Time Off (PTO) 401 (K) and employer match
Company provided Life Insurance & Long Term Disability Additional
benefits with Republic Finance include: Employee of the Month
Program Philanthropic support for charities such as Juvenile
Diabetes Research Foundation and the American Cancer Society
Professional offices with a friendly team environment Republic
Finance, LLC is an Equal Opportunity Employer and does not
discriminate on the basis of race, sex, color, religion, national
origin, age disability or veteran status in employment
opportunities and benefits. Republic Finance, LLC maintains a
Drug-Free Workplace.
Keywords: Republic Finance, New Orleans , Legal Performance Specialist, Legal , Ponchatoula, Louisiana
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