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SURVEILLANCE SUPERVISOR

Company: Caesars Entertainment
Location: New Orleans
Posted on: February 15, 2020

Job Description:

SURVEILLANCE SUPERVISOR T3 JOB SUMMARY: Protects assets and maintains integrity of the company using clandestine surveillance operations. ESSENTIAL JOB FUNCTIONS: Supervises and trains Surveillance Officers according to standard operating procedures. Observes and records any irregular activities as required. Recommends policy changes to the Director of Surveillance. Acts as role model and always presents oneself as a credit to HARRAH'S and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. This position will also function as a part time trainer for the department. QUALIFICATIONS: Must have a broad knowledge of games and casino rules, procedures and administration. Knowledge of the laws and regulations affecting the casino industry is required. Must be familiar with camera equipment and those methods of operation and recording as required. Must know those methods of cheating games, and other related activities. Must be able to identify those cheating methods and other irregular activities. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to sit or stand for long hours observing numerable CCTV screens. Must be able to work and maneuver in close quarters. Must be able to see and also remember the specific details of incidents and persons. Must be able to lift 50 pounds. Must have the manual dexterity to operate the following equipment: VCRs, monitors, switches, computers, controllers, and cameras. Must be able to give court testimony when necessary and write detailed reports. Must be able to bend, stoop, reach, kneel, twist and grip items when necessary. Must be able to respond calmly and make rational decisions when handling guests' demands in a fast pace environment. Excellent vision (including peripheral) is needed to protect the games. Must be able to read, write, speak, and understand English. Must be able to respond to visual and aural cues. GAMING PERMIT: Non-key Harrah's reserves the right to make changes to this job description whenever necessary. Louisiana-New Orleans-Harrah's New Orleans Regular Team Leader

Keywords: Caesars Entertainment, New Orleans , SURVEILLANCE SUPERVISOR, Other , New Orleans, Louisiana

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