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Application Support Engineer

Company: NTT DATA Corporation
Location: New Orleans
Posted on: September 11, 2020

Job Description:

Job Description: Req ID: 99425 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Application Support Engineer to join our team in New Orleans, Louisiana (US-LA), United States (US). Job Responsibilities Include: * Deploy Java-based software in multiple environments * Apply patches and mitigate vulnerabilities * Respond to client incidents and requests using the corporate ticketing system. * Performs challenging troubleshooting with little and/or documentation. * Respond to system alerts with little guidance and/or documentation. * Identify and escalates challenging issues or requests to senior team members while taking the opportunity to learn. * Monitor system and application logs for anomalies and resolve challenging issues with little and/or documentation. * Contribute to creating and updating documentation of procedures and guidelines for internal team use. * Perform simple hardware and complex software updates with some guidance and/or documentation. * Contribute to the tuning of system configurations for redundancy, performance, security, and data protection. * Respond to alerts and emergency calls during and outside of normal business hours. Basic Qualifications * Minimum of 6 years of Oracle WebLogic and applications server management experience * Minimum of 8 years of experience with Linux systems, familiarity with Windows-based systems * Minimum of 2 years' experience with automated code deployment and automation tools (Jenkins, Ansible, or similar) * Minimum of 2 years' experience with java application server administration (Tomcat and similar) * Minimum of 2 years scripting experience (shell, Perl, Python or similar) Preferred Skills: * Java development * Experience with application performance monitoring tools * Strong working knowledge of networking principles * Security+ * Networking+ or CCNA INDPUBLIC About NTT DATA Services NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Keywords: NTT DATA Corporation, New Orleans , Application Support Engineer, Other , New Orleans, Louisiana

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