Our Mission is to inspire authentic and meaningful
Selina was born out of a desire to celebrate the nomadic
lifestyle: to experience our planet’s most beautiful places, to
build community, to engage with locals and fellow travelers, to
work and enjoy new adventures.
What the role is
The Hotel General Manager is the main leader at the location,
providing leadership to all Managers and staff and making sure the
location functions optimally while achieving all financial, revenue
and experience goals.
What you will be doing
Supervise the functioning of all product areas of the location
(Front of the House, Back of the House, F&B, Kitchen, CoWork,
Experience) optimizing all opportunities
Connect with the Country and Global Product leads to ensure
proper functioning of products in the location.
Ensure location is properly stocked with all the necessary
supplies and equipment.
Finance & Accounting
Manage the location’s P&L and reporting ensuring that all
revenue, costs and data is consistent across all channels
Ensure proper accounting recording and compliance with local
Controls and systems for accounting on site are followed at all
times and are in line with Selina guidelines
Ensure compliance with all location-applicable laws and
practices and report all issues that arise or may cause a
disruption to the business
Act as direct manager for all the location Managers
Lead and support the recruitment and selection process for open
positions at the location.
Create and manage the staffing plan for the location.
Ensure that staffing has a low impact to P&L whilst
maintaining high levels of service and experience.
Be the location’s main POC for training needs assessment and
delivery of training.
Revise and manage the location’s payroll, benefits and incentive
plans. Supervise the implementation of environmental health and
safety plan at the location
Meet and exceed the location’s revenue goals
Establish and manage the sales strategy for the location
Generate local partnerships to promote the Selina Brand
Create and manage the location’s marketing plan following brand
Ensure proper use of the brand guidelines
Support and manage an environment to provide a positive
experience in all the Selina Communities (guests/visitors,
employees & community).
Ensure proper implementation of the experience/programming
designed for the location
Be present at the location to support team members in providing
a great experience.
What you need for the role
Prior experience running a hotel or restaurant and leading
multiple departments and supervisors
Sound financial management skills
English fluent and Native Language of the Location
Experience working in multicultural environments (preferred)
Sound understanding of processes and operational efficiency
Strong people management and negotiation skills
Solid abilities for reporting and analyzing information
Low and High Skill Wellness Delivery
Staff who are wellness-focused and have a passion themselves (or
hold a qualification) can deliver a wellness activity in the
location for our Luna Loyalty Program. If it's a High skill
wellness activity they must provide their qualification (ie Yoga,
high-intensity fitness, Performance running/cycling).
What can you expect
No dress code
Pet-friendly (as long as your pet is friendly)
Multiple online training opportunities
Cultural events and wellness activities at Locations.
Volunteering with Selina Gives Back; because sharing is caring
Huge Selina experience discounts on your stay, food & fun for
you AND your friends & family (you can expect to become even more
popular among your friends)
Have your birthday off
Amazing referral program with cash and global holiday packages;
we know you hang out with other great people
Extra country-specific benefits; we can tell you more during the
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