This position is responsible for identifying, evaluating, and
analyzing risks inherent to the operations of the agency. Incumbent
will formulate, implement, administer, and evaluate risk management
strategies to efficiently and cost-effectively manage those risks.
Incumbent must remain informed of the dynamic changes that occur
within the agency and make the best risk mitigation method
decisions based on the changes. To participate in forums, risk
management educational programs and other educational opportunities
to stay abreast of emerging issues affecting risks to the agency.
Must be able to enhance and support productivity of employees by
administering an effective safety program to include development,
implementation and management strategies that maintain profits and
productivity. This position conducts fire and disaster drills in
accordance with Federal, State and local regulations and is
responsible for mandatory staff orientation and education that
meets OSHA requirements.
To develop and implement the organization’s risk management
program in a manner that fulfills the mission.
To develop, implement and maintain regulatory safety compliance
policies, programs and required training.
To train employees in work site safety practices:
Fire safety/fire suppression
Accident investigation techniques
Slip and fall controls
To develop and implement systems, policies and procedures for
the identification, collection and analysis of risk-related
information. To maintain facilities’ OSHA records.
To educate/train staff and employees as to the risk management
program, and their respective responsibilities in carrying out the
risk management program.
To serve as Vice-Chair of the Safety Committee. To lead,
facilitate, and advise departments in designing risk management
programs within their own departments.
To collect, evaluate, and maintains data concerning injury
claims, worker’s compensation, and other risk-related data. To
investigate and analyze root causes, patterns, or trends that could
result incompensatory or sentinel events. To help to identify and
implement corrective action where appropriate.
To serve as the organization’s liaison to the organization’s
To assist in processing summonses and claims against the
facility by working with legal counsel to coordinate the
investigation, processing, and defense of claims against the
To provides a monthly summary on incidents, claims, and claim
To maintain a complete, up-to-date record of all safety
inspections, trainings, etc.
To assist in administering the company drug-testing program. To
notify employees randomly chosen for drug screenings. To maintain a
confidential file on drug screen collections and results.
To promote safety awareness through the implementation of
motivational and incentive programs.
To perform safety and hazard analysis of industrial accident
causes and hazards for use by company personnel. To coordinate
accident, illness, and incident investigations. To coordinate the
preparation of material and evidence for organization’s use in
hearings, lawsuits, and insurance investigations.
To audit all departments and facilities locations for compliance
with safety issues and implement performance improvement plans.
To inspect facilities to detect existing or potential health and
safety hazards. To determine corrective or preventative measures
where indicated and follows up to ensure measures have been
implemented. To ensure equipment is properly maintained and
To coordinate general liability and Workers’ Compensation
program, including working with operational departments to
establish a modified duty program to reduce employee lost time.
To coordinate worker’s comp and automobile insurance claims.
To gather information from Facilities Services or other
departments to complete the FEMA or other reports after an
Maintain Disaster Emergency Disaster Plan, communicate annually
and implement as necessary.
To ensure emergency contact lists are current.
To complete other work-related duties and assignments as
Skills and Abilities:
Must be able to interact cordially and productively with a
variety of people.
Must be able to market Goodwill and explain the mission to the
Must establish and maintain effective working relationships
with, and among, all personnel.
Must be able to read, write and communicate clearly in
Must be able to work occasionally long or extended hour,
Must have working knowledge of MS Office.
Must maintain the confidentiality of all information housed in
Must be insurable through the Company’s automotive liability
Must be able to function in a hectic work environment with
occasional periods of high stress.
Bachelor’s degree in public or business administration,
accounting, finance, risk management, insurance or a closely
related field is also required.
Five (5) or more years of professional experience in the
administration of a full-service risk management program, including
at least two (2) years in a management or supervisory capacity.
Minimum of three years’ experience in one or more of the
following fields: risk management, quality improvement, business
administration, legal support or insurance claims investigation,
and settlement or safety.
Expertise in the areas of general liability, property and
liability claims management, and workers’ compensation
administration, all within a comprehensive, large-scale program is
required for this role.
Extensive experience in risk management and loss prevention.
Professional certifications: Certified Risk Manager (CRM),
Financial Risk Manager (FRM), and Professional Risk Manager (PRM)
are also highly desirable.
“Many eyes go through the meadow, but few see the flowers in