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Clinic Team Lead

Company: Ochsner Health System
Location: New Orleans
Posted on: September 12, 2020

Job Description:

Clinic Team Lead - Urgent Care - Lakeview We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job leads the daily operations of personnel and processes of assigned clinical department(s) in collaboration with the Clinic Manager/Supervisor. Assists in the implementation of policies and procedures required for success and participates in initiatives to improve processes and patient care activities. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required – High School diploma or equivalent

Preferred – Associate’s or Bachelor’s degree

Work Experience

Required – 2 years’ experience in Healthcare

Preferred – Previous lead or supervisory experience

Knowledge Skills and Abilities (KSAs)

Must have computer skills and dexterity required for data entry and retrieval of patient information.

Must be proficient with Windows-style applications and keyboard.

Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.

Knowledge of patient registration and medical terminology.

Must be able to work a flexible schedule (e.g. 24/7, weekend, holiday, on call availability).

Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity.

Job Duties

Coordinates staff performance by collaborating with other team members to allocate labor resources among clinics and monitoring production.

Monitors patient flow activities.

Monitors department metric performance.

Assists in the training, orientation and staff development programs.

Assists with patient registration tasks when necessary.

Provides training and mentoring to clinical staff and provides feedback to leader for staff performance evaluations.

Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

There is no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

? EEO is the Law links in   English or Spanish .

Affirmative Action Policy Statement

Ochsner Health is a system that delivers health to the people of Louisiana, Mississippi and the Gulf South with a mission to Serve, Heal, Lead, Educate and Innovate. Ochsner Health is a not-for-profit committed to giving back to the communities it serves through preventative screenings, health and wellness resources and partnerships with innovative organizations that share our vision. Ochsner Health healed more than 876,000 people from across the globe in 2019, providing the latest medical breakthroughs and therapies, including digital medicine for chronic conditions and telehealth specialty services. Ochsner Health is a national leader, named the top hospital in Louisiana and a top children’s hospital by U.S. News & World Report. As Louisiana’s leading healthcare educator, Ochsner Health and its partners educate thousands of healthcare professionals annually. Ochsner Health is innovating healthcare by investing in new technologies and research to make world-class care more accessible, affordable, convenient and effective. Ochsner's team of more than 26,000 employees and 4,500 providers are working to reinvent the future of health and wellness in the region. To learn more about Ochsner Health, please visit www.ochsner.org . To transform your health, please visit www.ochsner.org/healthyyou .

Ochsner Health is Proud to be an Employer of Choice.

Voted "Best Place to Work” by CityBusiness Magazine

Ranked #11 on the 2018 Indeed list of Best Hospitals To Work

Named to the Becker’s Healthcare 2018 list of “150 Top Places to Work in Healthcare”

Recognized by Zippia as one of the “20 Best Companies to Work for in New Orleans, LA”

Named to the Becker’s Healthcare 2018 list of “100 Great Hospitals in America”

Named as a 2018 Top Workplace by Times-Picayune

Ochsner’s CEO Warner Thomas recognized as a 2018 Top CEO on Glassdoor

Named to the Becker’s Healthcare 2018 list of "52 Great Health Systems to Know"

Ranked #73 on the Forbes 2018 list of "Best Employers for New Graduates"

Opportunities listed here represent open positions at Ochsner Health and Ochsner Health managed entities.

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Keywords: Ochsner Health System, New Orleans , Clinic Team Lead, Other , New Orleans, Louisiana

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