Clinic Team Lead - Urgent Care - Lakeview We've made a lot of
progress since opening the doors in 1942, but one thing has never
changed - our commitment to serve, heal, lead, educate,
and innovate. We believe that every award earned, every
record broken and every patient helped is because of the dedicated
employees who fill our hallways.
At Ochsner, whether you work with patients every day or support
those who do, you are making a difference and that matters. Come
make a difference at Ochsner Health and discover your future
This job leads the daily operations of personnel and processes
of assigned clinical department(s) in collaboration with the Clinic
Manager/Supervisor. Assists in the implementation of policies and
procedures required for success and participates in initiatives to
improve processes and patient care activities. To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable qualified
individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and
responsibilities of the job and position. It is not intended to be
a comprehensive or all-inclusive listing of duties and
responsibilities. Contents are subject to change at the company's
Required – High School diploma or equivalent
Preferred – Associate’s or Bachelor’s degree
Required – 2 years’ experience in Healthcare
Preferred – Previous lead or supervisory experience
Knowledge Skills and Abilities (KSAs)
Must have computer skills and dexterity required for data entry
and retrieval of patient information.
Must be proficient with Windows-style applications and
Effective verbal and written communication skills and the
ability to present information clearly and professionally to
varying levels of individuals throughout the patient care
Knowledge of patient registration and medical terminology.
Must be able to work a flexible schedule (e.g. 24/7, weekend,
holiday, on call availability).
Must be able to stoop, bend, reach and grab with arms and hands,
Coordinates staff performance by collaborating with other team
members to allocate labor resources among clinics and monitoring
Monitors patient flow activities.
Monitors department metric performance.
Assists in the training, orientation and staff development
Assists with patient registration tasks when necessary.
Provides training and mentoring to clinical staff and provides
feedback to leader for staff performance evaluations.
Adapts behavior to the specific patient population, including
but not limited to: respect for privacy, method of introduction to
the patient, adapting explanation of services or procedures to be
performed, requesting permissions and communication style.
Other related duties as required.
The above statements describe the general nature and level of
work only. They are not an exhaustive list of all required
responsibilities, duties, and skills. Other duties may be added, or
this description amended at any time.
Remains knowledgeable on current federal, state and local laws,
accreditation standards or regulatory agency requirements that
apply to the assigned area of responsibility and ensures compliance
with all such laws, regulations and standards.
This employer maintains and complies with its Compliance &
Privacy Program and Standards of Conduct, including the immediate
reporting of any known or suspected unethical or questionable
behaviors or conduct; patient/employee safety, patient privacy,
and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, protected veteran status, or disability
Physical and Environmental Demands
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
Sedentary Work - Exerting up to 10 pounds of force occasionally
(Occasionally: activity or condition exists up to 1/3 of the time)
and/or a negligible amount of force frequently (Frequently:
activity or condition exists from 1/3 to 2/3 of the time) to lift,
carry, push, pull, or otherwise move objects. Sedentary work
involves sitting most of the time, but may involve walking or
standing for brief periods of time. Jobs are sedentary if walking
and standing are required only occasionally and all other sedentary
criteria are met
Normal routine involves no exposure to blood, body fluid or
tissue and as part of their employment, incumbents are not called
upon to perform or assist in emergency care or first aid.
There is no occupational risk for exposure to communicable
Because the incumbent works within a healthcare setting, there
may be occupational risk for exposure to hazardous medications or
hazardous waste within the environment through receipt, transport,
storage, preparation, dispensing, administration, cleaning and/or
disposal of contaminated waste. The risk level of exposure may
increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health endeavors to make our site accessible to all
users. If you would like to contact us regarding the accessibility
of our website, or if you need an accommodation to complete the
application process, please contact our HR Employee Solution Center
at 504-842-4748 (select option 1) or firstname.lastname@example.org . This
contact information is for accommodation requests only and cannot
be used to inquire about the status of applications.
? EEO is the Law links in English or Spanish .
Affirmative Action Policy Statement
Ochsner Health is a system that delivers health to the people of
Louisiana, Mississippi and the Gulf South with a mission to Serve,
Heal, Lead, Educate and Innovate. Ochsner Health is a
not-for-profit committed to giving back to the communities it
serves through preventative screenings, health and wellness
resources and partnerships with innovative organizations that share
our vision. Ochsner Health healed more than 876,000 people from
across the globe in 2019, providing the latest medical
breakthroughs and therapies, including digital medicine for chronic
conditions and telehealth specialty services. Ochsner Health is a
national leader, named the top hospital in Louisiana and a top
children’s hospital by U.S. News & World Report. As Louisiana’s
leading healthcare educator, Ochsner Health and its partners
educate thousands of healthcare professionals annually. Ochsner
Health is innovating healthcare by investing in new technologies
and research to make world-class care more accessible, affordable,
convenient and effective. Ochsner's team of more than 26,000
employees and 4,500 providers are working to reinvent the future of
health and wellness in the region. To learn more about Ochsner
Health, please visit www.ochsner.org . To transform your health,
please visit www.ochsner.org/healthyyou .
Ochsner Health is Proud to be an Employer of Choice.
Voted "Best Place to Work” by CityBusiness Magazine
Ranked #11 on the 2018 Indeed list of Best Hospitals To Work
Named to the Becker’s Healthcare 2018 list of “150 Top Places to
Work in Healthcare”
Recognized by Zippia as one of the “20 Best Companies to Work
for in New Orleans, LA”
Named to the Becker’s Healthcare 2018 list of “100 Great
Hospitals in America”
Named as a 2018 Top Workplace by Times-Picayune
Ochsner’s CEO Warner Thomas recognized as a 2018 Top CEO on
Named to the Becker’s Healthcare 2018 list of "52 Great Health
Systems to Know"
Ranked #73 on the Forbes 2018 list of "Best Employers for New
Opportunities listed here represent open positions at Ochsner
Health and Ochsner Health managed entities.
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