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Product Designer (Innovation)

Company: Entergy
Location: New Orleans
Posted on: September 17, 2020

Job Description:

Company Introduction At Entergy, we've been planning for the future for more than 100 years. We've experienced a lot of change, generating power first from sawdust to now splitting atoms, harnessing sunlight and using abundant, clean and efficient natural gas. We are on the verge of a monumental technology convergence, where reality swiftly catches up to possibility. The utility of the future does much more than keep the lights on and the gas flowing. It's knowledgeable and skillful workforce will solve challenges and fuel a brighter, smarter, more prosperous future for everyone. Having the lowest retail electricity rates of any utility in the United States drives economic growth within Entergy's region, a key ingredient to sustained growth for any utility. We believe a diverse team, committed to personal and professional growth, is critical to our success. We place a high priority on developing talent to meet current and future needs, creating the environment for employees to grow their careers their way. - Please note, this positon will be filled as Experience Designer II or Experience Designer Sr* Job Summary/Purpose Entergy's innovation lab is searching for highly skilled, passionate, thoughtful designer to join our Product Design team in building a premier customer-focused utility. The Product Designer role is a fantastic opportunity for you to weave iconography, typography, color, space and texture together in helping our customers use our products. Our team values, not only innovators, and system thinkers, but also team members that can communicate and influence our organization's design maturity, while delivering better products and services to our customers. You ' ll rely on human-centric design principles to produce high-quality end-to-end visuals across many platforms and customer bases. You ' ll collaborate with fellow Product Designers, Strategic Designers, Product Managers, Growth Analysts, and Engineers to help define and refine our KSL design language, while creating innovative products and services to our customers' delight. We are building a team that seeks to understand our customers by learning everything we can about their behaviors, attitudes and emotions to help define the products and experiences we create. The Product Design team plays a significant role in using these insights to inspire and inform our design decisions. User experience is at the foundation of how we create inclusive, innovative, and thoughtful products that our customers will love. We work with a lab of collaborative innovators and creative problem solvers. Our KeyString Labs teams are solving complex challenges and developing solutions that highlight our parent company's, Entergy, unique opportunity to provide a new world of products and services by working with new disruptive technologies and resources. Our work touches millions across our five service regions (Arkansas, Louisiana, Mississippi, New Orleans and Texas), including small business, residential, and a growing number of industrial and corporate businesses. As an experienced member of our design team, you'll also help to mentor and lead other members of our growing team. Role-wise, you'll focus on UX research, interaction, and visual design. You understand the role of UX, visual design, prototyping, branding, communication, and team facilitation to create and execute a design strategy. You can clearly articulate the differences between information architecture, interaction design, usability, and user research. A clear design process is something you've crafted and relied on as a playbook to address the unique challenges and opportunities of every type of project. Job Duties/Responsibilities UX Craft & Visual Design - - UX research & discovery - Design strategy - Information Architecture - Wire-framing - Prototyping - Interaction design and usability testing - User interviews - Design documentation and QA Product Thinking - - Design experiences for successful product outcomes - Engage and collaborate on product strategy Communication - - Clarify your design process and when it fits within your team's roadmap and goals - Communicate design decisions and strategies - Consistent communication with team members and stakeholders on the progress of design and product - Communicate design's role and value for Entergy's customers and stakeholders Facilitation - - Facilitate design, brand, and product strategy sprint workshops - Influence and collaborate with team members on executing successful outcomes - Coordinate users inclusion through various methods e.g. rapid feedback, listening sessions, and usability testing Minimum Requirements Minimum education required for the position - Bachelor's degree required Minimum Experience Required Of The Position - 3+ years' experience with a proven record in Experience Design. - A background with product prototyping and testing, future visioning and strategy development required Required Minimum knowledge, skills, and abilities required of the position - Proficiency in industry design and prototyping tools (Sketch, Figma, XD, and Webflow) Primary Location: Louisiana - New Orleans Job Function: Professional FLSA Status: Professional Relocation Option: Level II Union description/code: N/A Number of Openings: 1 Req ID: Travel Percentage: Up to 25% An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement. Working Conditions As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Keywords: Entergy, New Orleans , Product Designer (Innovation), Other , New Orleans, Louisiana

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