NewOrleansRecruiter Since 2001
the smart solution for New Orleans jobs

Intuit: Virtual Experienced Tax Expert I

Company: Intuit
Location: New Orleans
Posted on: October 14, 2020

Job Description:

OverviewIf you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bringCollege degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidenceAbility to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customersComfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will leadThis is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax CustomersGathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiencesApplication of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactionsRepresent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, New Orleans , Intuit: Virtual Experienced Tax Expert I, Other , New Orleans, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Class A CDL Driver: Dry Van
Description: Become A Truck Driver with Beacon Transport There are plenty of logistics companies, so how are Beacon Transport jobs different There are many factors that make a great place to work. Company ideals (more...)
Company: Beacon Transport
Location: Gulfport
Posted on: 10/24/2020

Customer Service Representative- Work At Home
Description: Join our TTEC work from home customer service representative team if you reside 45 out of 50 states. We cannot accept applications for residents of CA, CO, HI, IL or NY or outside of the United States. (more...)
Company: TTEC
Location: Biloxi
Posted on: 10/24/2020

Truck Driver CDL A
Description: Now Hiring CDL-A OTR Truck Drivers Join the Dart Team and DRIVE LIKE A BOSS. Even a global pandemic can't stop us. At Dart, we have the consistent miles you need to get paid while delivering essential (more...)
Company: Dart Transit Company
Location: Biloxi
Posted on: 10/24/2020


Class A Owner-Operators wanted!
Description: Class A Owner-Operators wanted Fastest growing company in the United States We are 250 trucks company with 2 Terminals owned in 2 states, 360 trailers with 40 Drop and Hook.
Company: REAL TRUCKING INC
Location: Biloxi
Posted on: 10/24/2020

Class A CDL - Team Truck Driver
Description: Team truck drivers are among the highest compensated in Schneider's fleet. Team driving jobs in our Van Truckload Division feature a predictable work schedule up to 0.57 per mile starting pay and 95 (more...)
Company: Schneider
Location: Biloxi
Posted on: 10/24/2020

CDL A Regional Truck Driver- Detention & short-haul pay!
Description: Opportunities Available for Company DriversBenefits ul li USA Drivers NOW EARN UP TO 0.52 CPM WEEKLY li Run 10-14 days or Home weekly after 5
Company: USA Truck
Location: Biloxi
Posted on: 10/24/2020

CAREGiver
Description: Home Instead Senior Care is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community. Home
Company: Home Instead Senior Care
Location: Biloxi
Posted on: 10/24/2020

Credentialed Tax Advisor - CPA - Remote
Description: OverviewIf you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Biloxi
Posted on: 10/24/2020

CDL A Owner Operators- Steady Dry Van
Description: CDL A Owner Operators- Steady Dry Van Lane with Consistent Back haul- Queen City, TX to Nashville, TN Weekly home time Back haul Memphis,
Company: Circle Logistics, Inc.
Location: Biloxi
Posted on: 10/24/2020

CDL-A company truck driving jobs - $2,500 sign-on!
Description: 2-Day Paid OrientationCall us today 913-538-5147 TransAm Trucking Company Truck Driver JobsNew drivers are now eligible for 2,500 in sign-on incentives TransAm Trucking is now hiring company CDL-A truck (more...)
Company: transam trucking
Location: Biloxi
Posted on: 10/24/2020

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

New Orleans RSS job feeds