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Patient Account Representative - Collections

Company: Sigma Systems Inc
Location: Metairie
Posted on: June 10, 2021

Job Description:

10104- Patient Account Representative- Collections, Metairie, LA, 3 Months
Sigma Inc is currently looking for a Patient Account Representative to work onsite at its clients location in Metairie, LA

The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - collections provides outstanding customer service to customers and vendors through effective and timely communication.

Responsibilities:

  • Under general supervision, identify and resolve routine outstanding claims.
  • Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.
  • Assist in the resolution of outstanding payments from past due accounts.
  • Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data.
  • Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed.
  • May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues.
  • May mentor other staff as applicable.
  • Assist with various projects as assigned by direct supervisor. Other duties as assigned.
Requirements:
  • High School Diploma required
  • General computer skills with working knowledge of word processing, spreadsheet and email applications.
  • Detail oriented with good analytical and organizational skills.
  • Good interpersonal skills with the ability to work cohesively within a team environment.
  • Excellent oral and written communication skills to effectively communicate with all levels of management
  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Occasionally lift and/or move up to 50 pounds.

Keywords: Sigma Systems Inc, New Orleans , Patient Account Representative - Collections, Other , Metairie, Louisiana

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