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Tools and Operations Lead

Company: Leidos
Location: New Orleans
Posted on: July 18, 2021

Job Description:


Job Description:

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.  

Job Summary:

Leidos is seeking a Tools and Operations Lead to support End User delivery as one of the key members of the Seat Services team. The candidate will build, develop, and automate business processes throughout the Seat Services team.

Primary Responsibilities

  • Build automated tools

  • Manages a small team consisting of End User professionals to support the build, development, and automation of business processes

  • Provide primary input to hiring, firing, promotion and rewards decisions for direct reports

  • Apply continual service improvement methodologies to existing processes

  • Provide oversight to all operational processes

  • Collaborate with cross-functional teams to create specific and efficient communication between tools

Basic Qualifications

  • US Citizen

  • DoD Secret Clearance

  • Bachelor’s degree and 5 years of prior related work experience.  10 years relative experience acceptable in place of a degree

  • Must demonstrated expertise in project management methodologies

  • Must demonstrated expertise in IT Enterprise Operations

  • Excellent customer service skills

  • Excellent oral and written communication skills

  • Excellent programming and automation skills

Preferred Qualifications

  • Organized and detail-oriented

  • Self-motivated/ self-directing

  • Strong collaboration, prioritization, and adaptability skills required. Relationship building

  • Ability to manage and prioritize own work

  • Independent decision making

  • Analytical thinking; thinking out of the box

  • Ability to effectively communicate with all organizational levels (SME to Senior Management)

  • Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)

  • Knowledge of SQL, Microsoft Access and other database tools

  • Knowledge of a variety of programming languages

  • Knowledge of Agile practice

External Referral Bonus:


Potential for Telework:

Yes, 50%

Clearance Level Required:



Yes, 10% of the time

Scheduled Weekly Hours:




Requisition Category:


Job Family:

Network Administration and Ops

Pay Range:

Pay Range $78,000.00 - $120,000.00 - $162,000.00

Keywords: Leidos, New Orleans , Tools and Operations Lead, Other , New Orleans, Louisiana

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