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Stennis Site Lead

Company: Leidos
Location: Stennis Space Center
Posted on: July 20, 2021

Job Description:

Description

Job Description:

The Department of Homeland Security (DHS) has a continuing requirement for Secure Enterprise Network Systems, Services, & Support (SENS3) for the continued operations and maintenance and evolution of the Homeland Secure Data Network (HSDN) and the Classified Local Area Network (C-LAN). The Stennis Site lead will assist with overall responsibility with respect to the execution of the SENS3 Service Lifecycle

Primary Responsibilities

  • Manage classified enterprise IT and telecommunication asset inventories.
  • Manage classified enterprise IT and telecommunication operation and maintenance services to include Service Desk,
  • Desk side Support, Network Operations Center, Video Operations Center, and Video/Voice Operations Center
  • Manage the IT and telecommunication hardware and software lifecycle
  • Maintain the replacement and maintenance of the IT and telecommunication equipment and consumable inventories.
  • Manage classified enterprise IT and telecommunication asset inventories.
  • Manage classified enterprise IT and telecommunication operation and maintenance services to include Service Desk,
  • Desk side Support, Network Operations Center, Video Operations Center, and Video/Voice Operations Center
  • Technical leadership of projects with skills in coordinating, trouble shooting, identification of issues, risks, and schedules including managing O&M teams around specific platform sustainment objectives.
  • Maintain the trouble ticketing system required for dispatch and disposition, and manage the Tier 2 and Tier 3 personnel assigned to support maintenance dispatch.
  • Transparent and timely communications, reports, and regular status meetings with internal team members and with external stakeholders and customers to communicate status on broken systems, status on upgrades, and planning for new initiatives.

Basic Qualifications

  • Bachelor's Degree in IT Systems Management and 8+ years of prior relevant experience or Masters with 6+ years of prior relevant experience.
  • Working knowledge of managing classified enterprise IT and telecommunication asset inventories.
  • At least 3 years of demonstrated experience in the successful IT operations and management of aspects maintaining classified enterprise IT and telecommunication services at customer and other infrastructure locations
  • Knowledge and experience with IT and telecommunication hardware and software lifecycle Knowledge of industry and government best practices
  • Working knowledge of maintaining IT and telecommunication equipment and consumable inventories
  • Working knowledge of managing classified enterprise IT and telecommunication operation and maintenance services (e.g., Service Desk, Desk side Support, Network Operations Center, PKI Registration Authority, COMSEC material custody, spares management).
  • Knowledge of managing the replacement of IT telecommunication consumables
  • Experience in ensuring Service Level Agreement (SLA) compliance

Preferred Qualifications

  • 4+ years of experience supervising or leading teams or projects.
  • 15 Years’ Experience managing IT Projects for classified systems
  • Experience Supporting DHS Programs Knowledge/Experience
  • Excellent written/verbal communications

External Referral Bonus:

Eligible

External Referral Bonus $:

5000

Potential for Telework:

No

Clearance Level Required:

Top Secret/SCI

Travel:

Yes, 10% of the time

Scheduled Weekly Hours:

40

Shift:

Day

Requisition Category:

Manager

Job Family:

Network Administration and Ops

Pay Range:

Keywords: Leidos, New Orleans , Stennis Site Lead, Other , Stennis Space Center, Louisiana

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