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Business Relationship Manager

Company: Tulane University
Location: New Orleans
Posted on: September 16, 2021

Job Description:

A University in New Orleans is looking for a Business Relationship Manager III (BRM) to add to their Grant Life-Cycle Management team. The BRM III provides a direct linkage between the University's Information Technology Department and University Business Partners, proactively serving as a trusted advisor, key point of contact, and advocate on their behalf to ensure IT services meet their strategic priorities and everyday business needs. Under the direction of the AVP for BRM III, the BRM III leads initiatives that result in new and better ways of doing business. The BRM III is a value creator and innovator that works with business partners to define and prioritize technology initiatives that will bring the most benefit to the university, school, or department. The BRM will build strong, collaborative relationships with business partners and IT service owners. Track client satisfaction with services provided. Continuously improve based on feedback from business partners and IT service owners. This is a permanent opportunity, and will sit fully remote if the candidate lives in Texas, Louisiana or Mississippi.

- BRMP or CBRM certification
- 7+ Years as a Business Relationship Manager

-Comes from a Higher Education background or Research background

- Very comfortable communicating with customers

- Demonstrated experience in previous roles partnering with business stakeholders within multiple organizations

- Experience facilitating change management involving business processes and organizational change

Keywords: Tulane University, New Orleans , Business Relationship Manager, Other , New Orleans, Louisiana

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