Company: Retro Fitness of San Jose
Location: Pearl River
Posted on: November 22, 2021
Job DescriptionThe Front Desk employee is the face of the Retro
Fitness outlet; they are the person a member sees when he or she
first walks into the facility. It is important that this person be
TEAM oriented with great communication skills. The Front Desk
employee wears many hats while also ensuring a positive member
experience.Live by the RETRO values - integRity, dEdication,
consisTency, expeRience and innOvation! Requirements A positive
upbeat personality. Effective ability to communicate with
customers, coworkers and managers. The ability to multi-task.
Customer service oriented. Punctual, responsible and pays attention
to detail. CPR/AED training preferred. Prior sales experience in a
retail setting is preferred. Successful completion of all Retro
University courses. Environment Working environment is inside the
Retro Fitness Outlet. Working hours could vary and include
mornings, evenings, and weekends. Direct report This position is
supervised by the positions below and in order of: Retro Fitness
General Manager Retro Fitness Mission Statement Retro Fitness is a
Health Club built on the respect and dedication for each of our
members who entrust us to help them achieve their health and
fitness goals. Our mission is to provide a consistent and
innovative customer experience for each member to realize their
true fitness potential; making America a healthier place 1 visit, 1
rep, 1 mile at a time.Responsibilities of Front Desk Staff Member
Greeting and checking in members as they come in. Resolving member
issues in an effective manner. Membership sales and retention.
Following up with prospects. Selling in-store merchandise such as
Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
Ensuring a safe and clean environment for all members and staff.
Applicable downtime tasks provided by Management may include upkeep
& walk throughs of facility. Opening and closing the facility if
scheduled. Following company policies and procedures.All Front Desk
employees are to wear company staff shirt along with either Khaki
pants or black athletic pants. Sneakers must always be worn. No
boots, heals, or open toe shoes or sandals. Front Desk staff should
always be well groomed and neat. Opening shift employees are
required to be inside the facility 15 minutes prior to scheduled
opening time ensuring all items on the Opening Checklist are
performed before members arrive. Closing employees are to close the
facility at the established time. Employees are not to count money
until all members have left the Retro Fitness outlet and the doors
have been locked.
Keywords: Retro Fitness of San Jose, New Orleans , Front Desk, Other , Pearl River, Louisiana
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