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Front Desk Associate

Company: Eye Care Associates
Location: Metairie
Posted on: November 22, 2021

Job Description:

Overview:Eyecare Associates is actively recruiting for a Front Desk Associate.Eyecare Associates (ECA) has been caring for families in the New Orleans community for over twenty-five years. Our doctors' experience, combined with a personal commitment to their patients' comprehensive eye care needs, has made them some of the most highly respected and trusted eye care providers in the south. Our commitment is to make certain our patients benefit from the safest and latest technological advances.JOIN US! apply with your resume.We offer a competitive benefits package :

  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • HSA/FSA
  • Telemedicine (100% company paid)
  • EAP (100% company paid)
  • Group Life/AD&D (100% company paid)
  • STD (100% company paid)
  • LTD (100% company paid)
  • Generous PTO and Paid Holidays Package
  • Flexible Scheduling
  • Employee Discounts and PerksECA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Company Overview:Eyecare Associates (ECA) is affiliated with EyeSouth Partners, an eye care physician services organization committed to partnering with leading physicians to build a premier network of eye care services throughout the Southeast. Headquartered in Atlanta, GA, EyeSouth Partners ("EyeSouth") is an eye care physician services organization committed to partnering with leading physicians to build a premier network of eye care services in throughout the Southeast. EyeSouth's affiliate network currently consists of over 135 doctors practicing at 70+ locations throughout Georgia, Florida, Tennessee, Alabama, Louisiana, and Texas. EyeSouth is experiencing tremendous growth due to favorable organic growth trends and an impressive track-record of successful affiliations (M&A).Responsibilities:The Front Desk Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the clinical/surgical office-setting.The Front Desk reviews and updates patient demographic information, and collects payments when appropriate. The front desk may serve as the final clerical contact patients have during the visit and utilizes appropriate customer service skills. The front desk may answer multiple phone lines, schedule appointments, assemble, maintain, locate and file medical records. Will be responsible for covering check out when needed.Ultimately, the position requires a meticulous individual with a positive attitude, excellent patient satisfaction skills, and product and service knowledge. Individual must be an enthusiastic, devoted, team player that is able to thrive in an aesthetic clinical setting.Qualifications:
    • Education: Minimum high school diploma or equivalent - Bilingual Spanish requiered.
    • Work Experience: Minimum two years' experience in a medical office/health care setting required. Minimum two years' health care insurance experience required.
    • Medical Terminology (preferred).
    • Technical Knowledge:
      • Other Skills: Good oral and written communication.
      • Strong computer literacy.
      • Equipment: PC, Copiers, facsimile machine, voice mail system, and common office machines.
      • Software Knowledge: Windows MS Office (Word, Excel), Medical Practice Software preferred.
      • Personal Characteristics:
        • Possess the ability to establish and maintain professional working relationships with all levels of staff, clients and the public.
        • Detail oriented with the ability to work with minimum/no supervision.
        • Ability to understand and follow verbal and written communication.
        • Willingness to be part of a team-unit and cooperate in the accomplishment of department goals and objectives.

Keywords: Eye Care Associates, New Orleans , Front Desk Associate, Other , Metairie, Louisiana

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