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UX / UI Designer - Remote

Company: TTEC
Location: New Orleans
Posted on: May 15, 2022

Job Description:

About TTEC -We help global brands provide a great experience for their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. - -What You'll be Doing -We are building an Innovation Accelerator, which will focus on developing innovative solutions to top-of-mind challenges across multiple Horizons of innovation. -Our vision is to purposefully design and build the future of TTEC and to consequently co-create the future of Client Experience as a Service (CXaaS) with and for our clients. -We are looking for a UI / UX Designer to be a dedicated member of our cross-functional Innovation Accelerator team, leading end-to-end experience and product design both for internal applications and external, client-facing engagements. -This team member will be customer and design thinking obsessed, passionate about creating delightful UI, collaborative, intellectually curious (someone who falls in love with the problem!), and excited about rapid prototyping and iterative testing.In this role you will wear a variety of different "hats" and work on many types of projects. -Examples include:

  • Play a leading role in helping to design the interface and end-to-end user experience for an employee engagement platform that will lead our industry in creating hyper-personalized, delightful Web 3.0 and metaverse customer support experiences
  • Help our clients successfully create and implement design-led innovation that significantly moves the needle on client experience and business performance
  • Be a critical member of small "innovation pod" teams that will be deployed to client-facing engagements and to "cracking the code" on big strategic capability bets for the firmWhat You Bring -
    • Bachelor's or Master's degree or equivalent practical experience (experience designing interactions, experiences, and interfaces at the level of whole features or products that encompass an end-to-end experience across a variety of platforms)
    • Demonstrated understanding of the techniques and methods of modern design and the design-thinking process
    • Knowledge of the latest UI/UX standards, trends, design best practices, and associated technologies and platforms
    • Ability to quickly create exceptional visualizations of future experience and product concepts via storyboards, wireframes, and low-fidelity prototypes
    • Curious, observant and always ready to share your insight on ways to transform and improve
    • Driven and ready to inspire
    • Proven ability to engage with engineers, user researchers, and company leaders in a constructive and collaborative relationship. -We are the change-makers, so soft-influence skills are critical!
    • We know that innovation thrives on teams where diverse points of view come together to solve hard problems in ways that are just now possible. -As such, we explicitly seek people that bring diverse life experiences, diverse educational backgrounds, diverse cultures, and diverse work experiences. -Please be prepared to share with us how your perspective will bring something unique and valuable to our Strategic Transformation and Innovation Accelerator.
    • Courage. You recognize that impactful change requires understanding not only the product / experience, but also of the organization and culture. You're not afraid to dive into research and start designing complex experiences with a broad base of users!In order to be considered for this opportunity, you must have a portfolio OR case studies that showcase your UI / UX design experience and skills. -EDUCATION & EXPERIENCE
      • Bachelor's degree and 3 years of experience (or equivalent practical experience!). -We care more about your experience than a degree.OR
        • Master's degree and -2 years of experience (or equivalent practical experience!). -We care more about your experience than a degree.
          • Degree in design, HCI, psychology, behavioral science, anthropology, the social sciences or other job-related degree nice-to-haveCOMPENSATION & BENEFITSThe anticipated starting salary range for individuals expressing interest in this position is $99,000 - $100,000 annually. This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. -Benefits available to eligible employees include the following:
            • Medical, dental, and vision
            • Tax-advantaged health care accounts
            • Financial and income protection benefits
            • Paid time off (PTO) and wellness time offWho We Are:TTEC is a pioneer in customer experience, engagement and growth solutions. Our 58,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. -We utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital, to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.#LI-Remote

Keywords: TTEC, New Orleans , UX / UI Designer - Remote, Other , New Orleans, Louisiana

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