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Captain Servers - Come work Uptown!

Company: Commander's Palace
Location: New Orleans
Posted on: November 26, 2022

Job Description:

$1,000 SIGN ON BONUS*HIRING CAPTAIN SERVERSStrong spirits, wine, and wine service knowledge with the ability to pass a wine exam. Sommelier certification is preferred. Prior experience as a Captain in a fine-dining restaurant environment. Commander's Palace can offer you:

  • A full-time 4-day work week so you have more time for you
  • Part-time schedules available
  • Career Pathways for growth within our company
  • Aqua Blue U Training Classes (internal training & development program)
  • $15/hr training wage with higher earning potential once training is completed
  • Earning Potential of $29 - $41/hr with tips included
  • Free mental health resources
  • Health Benefits (Medical, Dental, Vision, and Employee Assistance Programs)
  • 401K plan with a company match so you can start saving for retirement
  • Gym Membership Discounts at Ochsner Fitness Centers
  • Paid Vacation Time
  • Paid Sick Time
  • Employee Meals
  • Employee Discount
  • We are closed on Mardi Gras Day and Christmas DayWe foster an environment of growth, mentorship and warmth at Commander's Palace.All applicants must embrace and contribute to our company culture. -Objectives: - - - - - - - - - - To participate and oversee a service team consisting of a Captain, front and back server thatprovides a superior experience to our guest. - - - - - To positively impact the process of making customers, by performing the following duties in atimely, efficient, friendly, and productive manner.Duties and Responsibilities:
    • Arrive on time for work and assist in dining room set-up.
    • Prepare station and perform assigned side duties in a timely manner to be ready for service.
    • Insure team members complete assigned side duties.
    • Attend pre-meal meeting, obtaining as much information as possible about daily specials, new dishes, 86'ed items and ask questions to increase food knowledge.
    • Conduct a pre-meal with team to prepare a game plan and discus short forms, XXP guests, special customer requests, etc.
    • Execute and uphold all service standards as a role model for the team. Take responsibility for the actions of the team.
    • Maintain a superior knowledge of wine list, menus, and specials.
    • Participate in gang seating and provide initial customer contact.
    • Present menus and wine lists in a timely manner and inform guests of soups of the day, available fish, and any off-menu specials. Answer all guest questions in an informed, professional manner.
    • Take orders in a neat and legible manner. Enter orders into the Posi system and provide each team member with a copy of the guest order.
    • Ensure table is "marked" and that each guest has appropriate service ware throughout the meal.
    • Inform manager of any issues in timing of courses.
    • Assist in gang service of all food delivered to the room.
    • Check back with guests and get feedback regarding their satisfaction with each course, doing so in a timely manner.
    • Assist front server with wine and cocktail service as necessary.
    • Prepare all tableside items with confidence and professionalism.
    • Ensure team members provide dessert service and coffee service in a professional and timely manner.
    • Ensure that each table receives service to the end.
    • Assist team in resetting tables in a timely manner.
    • Ensure that all special requests are met.
    • Communicate frequently and consistently with other members of the team and other employees during service.
    • Practice teamwork when interacting with all departments in the restaurant.
    • Understand and demonstrate the concept of making customers.
    • Have an awareness of customer problems and potential problems. Ensure that customers do not leave the restaurant unhappy.
    • Total guest checks ensuring accuracy and process payments. -
    • Perform all closing side duties, and ensure team members do the same leaving station clean and set up for next shift.
    • Perform additional duties as requested by manager.You can always apply in person in business attire Monday - Friday between 2pm-4pm or email careers @commanderspalace.com with your resume. Check out our website www.commanderspalace.com for all open positions and career fair dates.We look forward to meeting you!*$1,000 SIGN ON BONUS FOR FULL TIME SERVERS AND $500 SIGN ON BONUS FOR PART TIME SERVERS!Company IntroductionCommander's Palace, nestled in the middle of the tree-lined Garden District, has been a New Orleans landmark since 1893. Known for the award-winning quality of its food and its convivial atmosphere, the history of this famous restaurant offers a glimpse into New Orleans' storied past and has been the go-to destination for Haute Creole cuisine and whimsical Louisiana charm. The winner of seven James Beard Foundation Awards, Commander's Palace has evolved into a culinary legend.
      When Ella, Dottie, Dick and John Brennan took over personal supervision of the restaurant in 1974, they began to give the splendid old landmark a new look both inside and out including painting the outside the iconic \Commander's Blue.\
      Now under the watchful eye of co-proprietors Ti Adelaide Martin and Lally Brennan, the Brennan family's dedication to perfection has never wavered. A steady parade of renowned chefs - Emeril Lagasse, Paul Prudhomme, Jamie Shannon, Tory McPhail and now Chef Meg Bickford - have made Commander's Palace the world-class restaurant what it is today and its leading-edge Haute Creole cuisine reflects the best of the city.

Keywords: Commander's Palace, New Orleans , Captain Servers - Come work Uptown!, Other , New Orleans, Louisiana

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