Member Services Representative
Company: Careerbuilder-US
Location: Metairie
Posted on: January 27, 2023
Job Description:
Job DescriptionTHE PLANET FITNESS MISSIONWe at Planet Fitness
are here to provide a unique environment in which anyone, and we
mean anyone, can be comfortable in a diverse, judgment free zone
where a lasting, active lifestyle is built. Our product is a tool.
A means to an end. Not a brand name or a mold maker, but a tool
that can be used by anyone. In the end, its all about you. As we
evolve and educate ourselves, we will seek to perfect this safe,
energetic environment, where everyone feels accepted and respected.
We are not here to kiss your butt, only to kick it if thats what
you need. We need you, because face it, our planet wouldnt be the
same without you. You belong!ORGANIZATION OVERVIEWTitle: Member
Services RepresentativeReports to: Club ManagerFLSA: Non-ExemptTHE
OPPORTUNITYLook no further if you like to have fun, positively
impact people, and grow your leadership skills in the coolest place
on the planet. Your opportunity has arrived! United PF is dynamic,
growing and continually evolving. If you thrive in a changing
environment and have a passion for people, then United PF may be
the place for you. A role with United PF Partners is an opportunity
to be a part of something special. If you would love working for a
rapidly-growing company that changes peoples lives for the better
each and every day, helps them live healthier, doesnt judge anyone,
and supports their communities and the Boys and Girls club, then
this may be your dream job!What You'll Be DoingAs a Member Services
Representative you are a high energy, positive member of the team
providing members with an unprecedented experience and encouraging
them in achieving their fitness goals. You will make them feel like
family in a clean, judgment-free environment. You will create
raving fans by delivering +1% customer service, continually
engaging and encouraging our members to succeed on their fitness
journey.
- You will ensure our club is super clean because our members
value this and were known for that too.
- Finding new and current members to join the fitness trainer in
fitness classes.
- Youll impress new and existing members when you introduce them
to our Black Card amenities. Theyre going to want these
benefits!
- You will help the entire team at the welcome desk checking in
our members while providinggreetings and farewells to them. Assist
with fun energetic, non-high-pressure tours, as well as member
enrollment, and other club responsibilities.
- Be a leader! Be passionate love what you do! Have fun and
invite members to do the same!
- Your schedule will vary. Shift could involve any of our hours
of operation, including weekends and holidays.
- United PF offers competitive salaries, PF Black Card membership
and opportunities for growth.What You'll Bring to the Table:
- Birthdate that confirms you are a minimum of 18 years of
age.
- Passion for helping others.
- Understanding the physical demands may involve but are not
limited to, communicating, standing, walking, bending, lifting up
to 50lbs, reaching, climbing, balancing, kneeling and handling
potentially hazardous chemicals.
- On-time dependability because you know people are counting on
you.
- High School diploma or GED equivalent.Physical Demands:
- Must be able to occasionally lift, push, or pull at least 50
lbs.
- Must be able to stand, walk, sit, reach with hands and arms,
bend, balance, stoop, kneel, twisting, or crouch.About United
PFUnited PF ('UPF') is the largest developer and operator of
fitness clubs under the Planet Fitness brand. United PF operates in
the High Value Low Price (HVLP) segment of the fitness market and
serves 1.1 million members across more than 180+ clubs. UPF is
diversely positioned across 14 states Arizona (39 clubs) and Texas
(26 clubs) represent its two largest markets and multiple market
types ranging from urban metro to small markets. The Company was
formed in 2016 via the merger of five Planet Fitness franchisee
platforms and has grown through consistent organic site development
and four additional tuck-in acquisitions. United PF is
headquartered in Austin, Texas.United PF is owned by American
Securities, a leading U.S. private equity firm that invests in
market leading North American companies with annual revenues
generally ranging from $200 million to $2 billion and/or $50
million to $200 million of EBITDA. American Securities and its
affiliates have approximately $26 billion under management and
based in New York with an office in Shanghai.About Planet
FitnessFounded in 1992 in Dover, NH, Planet Fitness is one of the
largest and fastest-growing franchisors and operators of fitness
centers in the United States by number of members and locations. As
of March 31, 2022, Planet Fitness had more than 16.2 million
members and 2,291 stores in 50 states, the District of Columbia,
Puerto Rico, Canada, Panama, Mexico and Australia. The Companys
mission is to enhance peoples lives by providing a high-quality
fitness experience in a welcoming, non-intimidating environment,
which we call the Judgement Free Zone. More than 90% of Planet
Fitness stores are owned and operated by independent business men
and women.Employees at a franchise location are employed by the
Franchisee and are not employees of PFHQ (the Franchisor). PFHQ
neither dictates nor controls labor or employment matters for
franchisees or their employees, and does not retain any reserved
authority to control the terms and conditions of employment for
franchisees or their employees. Each franchisee is responsible for
ensuring compliance with local, state and federal law.by
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Keywords: Careerbuilder-US, New Orleans , Member Services Representative, Other , Metairie, Louisiana
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