Patient Service Specialist
Company: Select Physical Therapy
Location: Slidell
Posted on: May 26, 2023
Job Description:
Overview:Are you someone who absolutely loves to be of service
to others? Do you enjoy when people depend on you for help? Are you
organized and detail-oriented? Do you thrive on building
relationships with others? If so, the Patient Service Specialist
role could be a great fit for you. This is not your average front
desk, receptionist position its so much more! Working as a Patient
Service Specialist at Select Medical can be a highly fulfilling job
that allows you to not only have a positive impact on the patients
experience, but also your coworkers experience, and the results we
achieve as a company. At Select Medical, every team member has a
critical role to play in the success of our patients and our
company. As a Patient Service Specialist, your performance is one
of the keys to our ability to consistently provide a great place
for patients to receive care and treatment, as well as a great
place for employees to work. So while you will be stationed at the
front desk, you will be making an impact on every patients care
experience. Select Medical is the nations leading physical therapy
provider and our teams are dedicated to the communities we serve
and to delivering an exceptional patient experience in a welcoming,
positive, and helpful environment. This Patient Service Specialist
position goes above and beyond the normal duties of a secretary or
receptionist. As an employee at Select Medical, you will have the
ability to impact peoples lives in truly meaningful ways every day.
We are looking for someone to join our team who will help us make a
positive impact in the local community. General Requirements: The
ideal Select Medical employee is
Adaptable and Flexible: willing to
adapt or adjust to accommodate your colleagues and
patientsPatient-centric mindset: the patient always comes first and
you will make the first and last impression on themExceptional
communication skills: communicate proactively and with
empathyDetail-oriented: people count on you to ensure all the
details are done correctly the first time aroundTeam Player: you
will be an integral part of a clinical teamResponsibilities:
Responsibilities: Youre more than just an admin or a secretary! The
ideal candidate possesses the ability to consistently perform the
following job duties with excellence...
- Warmly greet every patient with eye contact, a smile, and a
positive statement
- Attentively register new and existing patients as they arrive,
offering them information as necessary to ensure they know what to
expect during their visit
- Thoughtfully schedule patient appointments in person or over
the phone by showing empathy for their needs and limitations
- Carefully conduct insurance authorizations and
verifications
- Collect co-pays from patients with attention to detail
- Offer a fond farewell, providing any pertinent information
about their next appointment
- Respond to requests for information from patients, providers,
and coworkers in a timely manner and with a positive attitude
- Show you are a team player who is committed to excellence by
assisting your peers with general clinic maintenance and
upkeep
- Live the Select Medical Values in every interaction, every day
Schedule:
- Clinic Location: Slidell, LA
- Type of Employment: Part time or Per Diem
- Salary: Starting at $14/hour (Pending Experience)
- Previous medical office experience: Strongly Preferred
- Previous experience with insurance/billing: Strongly Preferred
Qualifications: Minimum Qualifications:
High School Diploma or GED required1
Year Front Desk experience 1 Year Scheduling ExperiencePreferred
Qualifications:
Insurance Verification experience 1
Year Medical office experienceAbility to use all necessary office
equipment (faxes, copiers, computers, telephones, etc.)Ability to
type 40 words per minute preferredPhysical Requirements:
- Ability to walk, stand, bend, and reach consistently throughout
a work day/shift
- Appropriate manual dexterity to enable typing (including10-key)
throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using
proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain
accurate records, recognize people and understand written
direction
- Ability to speak and hear sufficiently to understand and give
directionsAdditional Data:Select Medical is committed to having a
workforce that reflects diversity at all levels and is an equal
opportunity employer. Qualified applicants are considered for
employment, and employees are treated during employment without
regard to race, color, religion, national origin, citizenship, age,
sex, sexual orientation, gender identity, marital status, ancestry,
physical or mental disability, veteran status, or any other
characteristic protected under applicable law.
Keywords: Select Physical Therapy, New Orleans , Patient Service Specialist, Other , Slidell, Louisiana
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