NewOrleansRecruiter Since 2001
the smart solution for New Orleans jobs

Commercial Project Coordinator

Company: Solar Alternatives
Location: New Orleans
Posted on: May 28, 2023

Job Description:

Commercial Project Coordinator A Commercial Project Coordinator is responsible for creating an effective schedule that exceeds customer expectations and achieves financial goals. This person exhibits a baseline technical understanding of general construction, is tech-savvy, and committed to providing an excellent customer experience. This role will report to the Regional Construction Manager. Responsibilities include:

  • Manage customer communication regarding scheduling and appointments
  • Coordinate with Operations Management team to ensure plans, documents, tools, personnel and materials are available for scheduling purposes
  • Manage Kickserv CRM to ensure all functions are maximized for improved communication and documentation
  • Conduct daily audit to capture job documentation and track technician performance
  • Create an effective schedule ensuring accurate job assignment, budgets, quality notes and ticket details, and a balance between revenue and warranty tickets to meet customer expectations
  • Prepare reports to track schedule efficiency, job completion, and invoiced revenue
  • Maintain 3rd party platforms and processes
  • Provide weekly reports to communicate schedule capacity opportunities
  • Collaborate with Sales Manager and sales team to improve and grow processes for the customer experience post -sale
  • Manage and adjust for any changes in project scope, schedule and / or budget
  • Support Regional Construction Manager to create, implement and improve processes
  • Identifying and mitigating potential risks. KPIS:
    • Financial goals
    • Schedule efficiency %
    • Customer Reviews (Podium - Google Reviews and Feedback) Requirements
      • 3+ years proven service experience
      • Highly organized and very attentive to detail
      • Well-spoken, clean appearance and good client manners
      • Clean driving record, valid license and ability to drive small and large service vehicles
      • Drug free
      • Ability to work 40-50 daytime hours per week
      • Ability to increase ticket value with additional service sales Benefits Salary starts at $55,000 based on qualifications, plus monthly bonus of up to $1500 based on upsell ability. Benefits include majority-paid medical, dental, vision insurance and matching 401K program. Earned paid time off starts at two weeks annually.

Keywords: Solar Alternatives, New Orleans , Commercial Project Coordinator, Other , New Orleans, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

New Orleans RSS job feeds