Security Officer- On Call
Company: Disability Solutions
Location: New Orleans
Posted on: September 30, 2024
Job Description:
Tennessee Williams famously captured the charm and romance of
our city in his plays and stories, and it's all on show here at
Loews New Orleans Hotel. Located in the Warehouse District,
discover comfort and luxe experiences all within the heart of the
Big Easy. Welcome to New Orleans' Cultural Crossroad.Responsible
for patrolling and monitoring hotel facility to ensure the safety
and security of guests and employees and the protection of hotel
property and assets. Reports suspicious / unsafe activities or
conditions to Security management to obtain direction and
assistance.Job Specific
- Performs Security Office, Employee Entrance and Patrol
operations as outlined in the Standards of Performance Manual for
Security Officers
- Thoroughly understands all Hotel Emergency Response Procedures
and is able to respond appropriately to all situations
- Monitors/controls access to all facility employee entrances,
ensures that only authorized individuals enter
- Maintains a visitor sign-in/out log and issues temporary passes
to visitors/vendors
- Inspects all packages entering and exiting through facility
employee entrances, denies access to or removal of unauthorized
materials
- Verifies that all materials leaving facility are accompanies by
a completed, signed package removal pass, confiscates and turns
over to management, all materials not properly authorized
- Maintains signature lists of Management personnel authorized to
sign package removal passes
- Patrols front of house, back of house and exterior hotel areas,
reporting any safety or security hazards, unacceptable behavior, or
suspicious persons to Security Supervisor for direction and
resolution
- Prepares necessary maintenance requests for safety related
maintenance requirements identified
- Monitors CCTV cameras, radio communications, and Fire Control
Computers
- Documents all security related issues and assistance provided
in appropriate Security reports
- Logs, stores, and returns lost and found items in accordance
with hotel policies
- Enforces hotel rules/regulations in accordance with Employee
Manual and hotel policy
- Monitors and ensures compliance to hotel key control policies
by all employees
- Interacts with guests in a courteous and professional
manner
- Responds to all guest and employee incidents, gathers
information, secures area if necessary to preserve evidence
- Completes all daily reports in accordance with the Safety
Security Manual
- May operate departmental vehicles to include electric personnel
transport vehicles, pick up trucks, bicycles
- May assist in the collection/distribution of employee
uniforms
- May assist in the distribution of employee paychecks
- May assist in obtaining materials from Storeroom areas during
non-operating hours.
- Documents all after hour storeroom entries, reason for entry,
ensures proper requisition obtained for all items removed
- Assists other hotel employees in applying Bloodborne Pathogen
Exposure Control policies
- Answers department phone lines in prompt and courteous manner
in accordance with all Loews hotels standards
- Other duties as assignedGeneral
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems
and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and
fellow employees
- Executes emergency procedures in accordance with hotel
standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and
work areaQualifications
- Excellent communication and guest service skills
- Minimum two years previous Security department experience
preferred at a similar quality property
- CPR certified
- Knowledge of hotel operations
- Able to work a flexible schedule, including weekends and
holidays
Keywords: Disability Solutions, New Orleans , Security Officer- On Call, Other , New Orleans, Louisiana
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