NewOrleansRecruiter Since 2001
the smart solution for New Orleans jobs

Customer Solution Tech Support

Company: Mommy Jobs Online
Location: New Orleans
Posted on: June 14, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industries requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service W.A.H Job Bank Registry to become a lifetime member and to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLBrenda on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, New Orleans , Customer Solution Tech Support, Other , New Orleans, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


OTR CDL A Owner Operator Truck Drivers - $1,500 Sign On Bonus - Earn Up to $6,000/Week
Description: Real Trucking is now hiring OTR CDL A Owner Operator Truck Drivers --What We Offer: ul li 1,500 Sign On Bonus
Company: Real Trucking
Location: Baton Rouge
Posted on: 06/20/2019

Truck Driver - Earn $125,000 / Year + Excellent Day 1 Benefits
Description: Earn an Extra 12,000 Your First Year 1000 Paid Every Month, Earn 125,000 / yearLIMITED TIME START TODAY Apply Today US Xpress Has High Paying Jobs For CDL A Truck Drivers. U.S. Xpress is now offering (more...)
Company: U.S. Xpress
Location: Baton Rouge
Posted on: 06/20/2019

Hiring OTR CDL-A Owner Operators- $10,000 Sign On Bonus [RTK]
Description: One of the Nation's Top Carriers,--Hub Group Trucking, now has a variety of driving opportunities for CDL-A owner operators. Here at Hub, we are always eager to grow and
Company: Hub Group
Location: Baton Rouge
Posted on: 06/20/2019


Truck Driver - Recent Grads Welcome - Paid Training - Great Benefits - Baton Rouge
Description: Start Fresh with CDL-A Student Truck Driver Jobs Highest Training Pay - 1,200 Sign-On BonusAsk us about our pay increase --Founded in 1937 as a family-owned and operated transportation provider, Paschall (more...)
Company: Paschall Truck Lines - Recent Grads
Location: Baton Rouge
Posted on: 06/20/2019

Email Marketing Specialist - (Contract)
Description: Email Marketing Specialist - Contract We are now recruiting remote contractors to become an agent. To get started
Company: Mommy Jobs Online
Location: Baton Rouge
Posted on: 06/20/2019

Wetlands Biologist
Description: Ecology and Environment, Inc. is seeking on-call Wetland Biologists in the southeastern United States North and Central Florida, South Georgia, South Alabama, Southern Mississippi, Eastern Louisiana (more...)
Company: Ecology and Environment
Location: Baton Rouge
Posted on: 06/20/2019

Telecommute Cruise Line Reservationist
Description: Reservation Sales Agent / Cruise Line Reservationist We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Our cruise lines mission guides our business (more...)
Company: Mommy Jobs Online
Location: Baton Rouge
Posted on: 06/20/2019

Manual Machinist (2015736)
Description: Position Responsibilities Excels in operating typical manual machines including, but not limited to lathes, mills, drills, grinders, and saws. Position is expected to know how to operate three or more (more...)
Company: Plastomer Technologies
Location: Baton Rouge
Posted on: 06/20/2019

Work Face Planner
Description: Job Role Summary The Work Face Planner is primarily responsible for the implementation and stewardship of Advanced Work Packaging AWP on their assigned project s . This roll will be fit for purpose (more...)
Company: ExxonMobil
Location: Baton Rouge
Posted on: 06/20/2019

Work At Home Benefit Reps
Description: Join our successful A BBB Rated Nationwide Health and Dental Benefits Company today. No experience
Company: Ameriplan
Location: Baton Rouge
Posted on: 06/20/2019

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

New Orleans RSS job feeds