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Business Operations I

Company: Wyndham Hotel Group
Location: New Orleans
Posted on: July 14, 2019

Job Description:

Business Operations I Business Operations I - New Orleans Contracts Supervisor, Business Operations is responsible for directing and coordinating the daily operation of Business Operations team. This role includes ensuring standard operating procedures are developed and followed to support consistent handling of business flow and premium allocation operation. Must maintain effective, open communication with other departments to promote the Company's goal of being responsive, respectful and delivering a great experience. Specific duties include but are not limited to: . Properly and professionally responding to customer service needs including: telephone and face-to-face etiquette. Ensuring that potentially delicate situations are handled and/or escalated efficiently and professionally. . Correct data entry and validation of all reporting. . Preparation of standard obligations regarding department reporting. . Entering accurate information in all reporting. . Reporting distributed to upper management as required. . Ensuring that all information is maintained with the highest level of confidentiality. . Filing and securing all documents per policy and procedures. . Performing other duties as assigned. Qualifications Minimum Qualifications . High School diploma or equivalent. Post HS education preferred. ** A minimum of two year's experience in a fast-paced work environment. ** Excellent planning and organizational skills and ability to multi-task effectively. ** Demonstrated interpersonal and communication skills and ability to negotiate effectively. ** Thorough knowledge of standard administrative processes and working knowledge of computer programs including Outlook, MS Word and Excel. Working knowledge of Company's CRS system preferred. ** Professional business appearance. ** Must be able to create and maintain a professional, upbeat work environment that promotes team work between coworkers and all employees. ** Must be able to work flexible hours and weekends ** Must possess effecting coping skills to deal with stress in a dynamic and ever changing environment. ** Ability to walk, talk, sit and stand for long periods. ** Ability to hear, understand and respond to basic and complex instructions. ** Available to work flexible hours which may be long during busy season and maintain staffing levels appropriately during slow periods. ** Ability to lift approximately 15-20 lbs. Benefits and Compensation: - Comprehensive Medical, Vision, and Dental Coverage within 30 days - Weekly base and uncapped commissions, plus monthly bonuses - 401K Matching Qualifications Minimum Qualifications . High School diploma or equivalent. Post HS education preferred. ** A minimum of two year's experience in a fast-paced work environment. ** Excellent planning and organizational skills and ability to multi-task effectively. ** Demonstrated interpersonal and communication skills and ability to negotiate effectively. ** Thorough knowledge of standard administrative processes and working knowledge of computer programs including Outlook, MS Word and Excel. Working knowledge of Company's CRS system preferred. ** Professional business appearance. ** Must be able to create and maintain a professional, upbeat work environment that promotes team work between coworkers and all employees. ** Must be able to work flexible hours and weekends ** Must possess effecting coping skills to deal with stress in a dynamic and ever changing environment. ** Ability to walk, talk, sit and stand for long periods. ** Ability to hear, understand and respond to basic and complex instructions. ** Available to work flexible hours which may be long during busy season and maintain staffing levels appropriately during slow periods. ** Ability to lift approximately 15-20 lbs. Marketing United States of America-Louisiana-New Orleans Regular Full-time WVC - Sales-Marketing Wyndham Destinations Jul 2, 2019, 9:27:04 AM

Keywords: Wyndham Hotel Group, New Orleans , Business Operations I, Other , New Orleans, Louisiana

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