NewOrleansRecruiter Since 2001
the smart solution for New Orleans jobs

Customer Solution Tech Support

Company: Mommy Jobs Online
Location: New Orleans
Posted on: August 15, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industries requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service W.A.H Job Bank Registry to become a lifetime member and to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLBrenda on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, New Orleans , Customer Solution Tech Support, Other , New Orleans, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Virtual Workers Needed For Texas Call Center
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Baton Rouge
Posted on: 08/23/2019

Get Paid At Home: Surveys
Description: Big Brands
Company: Survey Voices
Location: Baton Rouge
Posted on: 08/23/2019

Sitter Wanted - Well Trained Babysitter Needed Immediately.
Description: Job Overview: br Hello my name is Kristin. I am searching for a babysitter working in Baton Rouge,
Company: Sitter
Location: Baton Rouge
Posted on: 08/23/2019


Rabbi
Description: Rabbi br Air--Force br br -- br br Professional and Religious Guidance. br br Chaplains in the U.S. Air--Force live and work alongside Airmen, both at home stationed with their families (more...)
Company: U.S. Air Force
Location: New Orleans
Posted on: 08/23/2019

CDL A Truck Drivers - Average $70,000+
Description: WHY JOIN NCI br br Because Our Drivers Say So br br Company Pay Benefits br br Pay You Can Bank On - 70,000 per year br br Based on drivers availability and performance br (more...)
Company: National Carriers
Location: Baton Rouge
Posted on: 08/23/2019

Protestant Clergy
Description: Protestant Clergy br Air--Force br br -- br br Professional and Religious Guidance. br br Chaplains in the U.S. Air--Force live and work alongside Airmen, both at home stationed with their (more...)
Company: U.S. Air Force
Location: New Orleans
Posted on: 08/23/2019

Sitter Wanted - Looking For A Daycare Open 24/7 For My Son.
Description: Need daycare services
Company: Sitter
Location: New Orleans
Posted on: 08/23/2019

Enjoy working from home as a Benefits Specialist
Description: Work At Home Reps Needed Nationwide health benefits company is currently interviewing for Benefit
Company: MAH Benefits
Location: Baton Rouge
Posted on: 08/23/2019

Catholic Priest
Description: Catholic Priest br Air--Force br br -- br br Professional and Religious Guidance. br br Chaplains in the U.S. Air--Force live and work alongside Airmen, both at home stationed with their (more...)
Company: U.S. Air Force
Location: New Orleans
Posted on: 08/23/2019

Imam
Description: Imam br Air--Force br br -- br br Professional and Religious Guidance. br br Chaplains in the U.S. Air--Force live and work alongside Airmen, both at home stationed with their families and (more...)
Company: U.S. Air Force
Location: New Orleans
Posted on: 08/23/2019

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

New Orleans RSS job feeds