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Laurel Lounge Host

Company: Caesars Entertainment
Location: New Orleans
Posted on: November 11, 2019

Job Description:

Laurel Lounge Host 19000CDP In 2019, Harrah's New Orleans Casino & Hotel earned recognition as a CityBusiness "Best Places to Work" honoree, and was named "#1 Large Employer" in the New Orleans area by the "Times-Picayune" Top Workplaces program. As a destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests. JOB SUMMARY: Provides friendly, excellent service to all customers who come to the Palm Room. ESSENTIAL JOB FUNCTIONS: Conducts assigned duties according to procedures. Greets guests quickly and courteously. Ensure that each guest entering the room has been properly registered Helps service guests as necessary in a team aspect. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. QUALIFICATIONS: Fine dining experience preferred. High school graduate or GED required. 1-year experience in customer service. Prior experience as a host required, preferably in the hospitality industry is a necessity. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. GAMING PERMIT: N/A Harrah's has the right to change this job description whenever necessary Louisiana-New Orleans-Harrah's New Orleans Regular

Keywords: Caesars Entertainment, New Orleans , Laurel Lounge Host, Other , New Orleans, Louisiana

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