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Freight Specialist

Company: Livingston International
Location: New Orleans
Posted on: February 15, 2020

Job Description:

The Freight Specialist will develop and operate our Air/Ocean and Import/Export service offerings. The individual will utilize their relationships, experience, problem solving, and analytical skills to help our customers. This position requires direct contact with our clients and our suppliers to ensure a high level of performance in the movement of goods through the supply chain. Arrange outbound/inbound cargo shipments from start to finish. Communicate with both internal and external customers. Investigate and resolve problem shipments. You will support and lead the department with freight management functions involving both import and export aspects of international transportation be it air, land or sea. This position provides a solid resources to build, adhere, and deliver service to internal and external customers within the Livingston network. Summary of Key Responsibilities Responsibilities and essential job functions include, but are not limited to the following:Coordinate the routing of import and export bookings with airline and ocean carriersTimely preparation of rates and quotes for customers and overseas agentsSupport the development of existing and new customers by working closely with your Branch Manager and the entire sales organizationCollaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products to strengthen service competitivenessPrepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipmentTrack and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendorsAct as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal OperatorsSupport your branches quarterly metrics while obtaining if not exceeding your individual metricsKnowledge of company procedures and policies. Education & Years of Experience Minimum of a High School diploma2 - 4 years of industry experienceKnowledge, Skills, and Abilities Self-motivated, assertive, and responds to branch metrics Excellent Knowledge of Freight Forwarding and regulatory requirements with at least 3-4 years in industry. Reads, analyzes and interprets highly complex international regulations and procedures Manages complex transnational or emotional customer situations promptly and professionally Ability to work in a blended operations and customer development role Operations skills and experience in the trucking and freight forwarding industry Ability to negotiate rates in effort to route freight in the most cost effective manner

Keywords: Livingston International, New Orleans , Freight Specialist, Professions , New Orleans, Louisiana

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