IT Senior Systems Analyst - EPIC Beaker Team

Company: Touro
Location: New Orleans
Posted on: February 25, 2021

Job Description:

IT Senior Systems Analyst - EPIC Beaker Team LCMC Health Dept Name: Information Services New Orleans , LA Information Technology Posted 02/01/2021 About LCMC Health We're a New Orleans-based, non-profit health system on a mission: to provide the best possible care for every person and parish in Louisiana and beyond, and to put a little more heart and soul into healthcare along the way. And that means we do things a little differently around here. Treating people like family is the LCMC Health way, and it always has been. Founded by Louisiana's first freestanding children's hospital, we've grown into a healthcare system that's built to serve the unique needs of our communities and families. Today, we offer six hospital locations: Children's Hospital New Orleans, East Jefferson General Hospital, New Orleans East Hospital, Touro, University Medical Center New Orleans, and West Jefferson Medical Center. We also offer a network of urgent care centers across the greater New Orleans area. With over 2,800 physicians specializing in everything from head to toe, our community can count on us to provide the right care, right where they need it. LCMC Health is a Louisiana-based, not-for-profit healthcare system serving the needs of the people of Louisiana, the Gulf South and beyond. LCMC Health currently manages award-winning hospitals including Children's Hospital New Orleans, Touro, New Orleans East Hospital, West Jefferson Holding, LLC, and University Medical Center New Orleans. LCMC Health supports its outstanding local hospitals as they deliver exceptional, compassionate healthcare to the communities they serve. Please explore our website to learn more about the work we do and our commitment to community-focused healthcare.

POSITION TITLE: IT Senior Systems Analyst

POSITION SUMMARY:The Senior Systems Analyst works independently and assists in mentoring others and is responsible for the following: Performs a variety of technical work associated with analyzing user requirements, procedures and problems to automate clinical functions or to improve existing information technology related systems. The analyst will lead in the design and build of software packages to meet the needs of providers, staff, and patients. Primary responsibility will be to develop the Electronic Medical Record (EMR) and inter-related systems to meet meaningful use and regulatory standards as well as to meet the needs of the system. Excellence in customer service and superior teamwork skills are essential. Serves to assist in developing the tools the providers and staff need to give the highest quality health care to the patients while ensuring security and efficiency.
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JOB SPECIFICATIONS:
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Education:
Minimum Required: High School Diploma
Preferred: Bachelors Degree
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Experience:
Minimum Required:Minimum of 3 years working in a healthcare environment
Minimum 3 year working in healthcare IT of which 2 are in assigned area
Epic Certification required for Epic positions
3 Years with a Bachelors
5 Years with an Associates
7 Years with High School Diploma
Preferred: Prior implementation experience a plus
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License/Certification:
Minimum Required: N/A
Preferred: N/A
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Special Skills/Training:
Minimum Required: Extensive working knowledge of healthcare and systems
Ability to conceptualize and analyze complex issues
Ability to work independently and manage time well
Ability to direct a variety of projects in addition to an understanding of the ways in which information technology is applied within the enterprise
Ability to maintain assigned programs and systems
Ability to communicate effectively orally and in writing
Epic or other certification Required where appropriate
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Reporting Relationships:
Does this position formally supervise employees? No
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JOB STANDARDS:
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General Functions 10%

• Demonstrates ability to represent Information Technology in a respectful and professional manner
• Completes assigned tasks per defined project scope, timelines, and budgets
• Understands interconnectivity and integration with EMR and third party applications. Works with internal IT teams on technical troubleshooting, integration, reporting and training
• Demonstrates creativity and passion to continuously learn
• Follows department standards and procedures
• Communicates effectively with technical team at all levels and with users at a non-technical and clinical level
• Alerts senior staff members of any outages, problems or delays
• Maintains knowledge of health care, technology and industry trends
• Maintains appropriate certifications
  Systems Analysis 35%
  • Able to interpret data regarding current environment and document workflows and system access
  • Applies analytical skills and related application knowledge to define the information requirements necessary to design, build and install upgrades and/or new implementations
  • Ability to analyze and make sound recommendations for workflow based on system capabilities.
  • Develops and/or evaluates previously refined data and programs and selects from a range of alternatives to determine the appropriate action to be taken. Understands functionality and relationships between supported applications
  • Lead optimization efforts of clinical staff and departments
    Application Support/Build 30%
    • Creates test plans to support thorough application and integrated testing scenarios
    • Reviews and test changes in newly released software to ensure integrity
    • Resolves post installation technical problems in a timely manner, assists team in resolving complex issues, escalating issues as necessary to the appropriate organizational or vendor level
    • Expert on routine duties often asked to mentor team; uses appreciable originality on system assignments, makes recommendations and seeks approval on complex matters
    • Researches, identifies, designs and implements solutions to special client requests or requirements and thoroughly documents all identified solutions and standard operating procedures
    • Plans independently the full range of programming actions needed to achieve desired end-results on complex problems; analyzes and suggests system development tasks
    • Performs system design/build/update. Builds Master Files. Monitors release notes for pertinent build and testing for the system.
    • Keeps documents and change logs updated
    • Maintains quality control between environments with build activities
      Project Management 15%
      • Develops or helps in the development of work plans, task sequencing
      • Develops time schedules, conversion and test procedures for all aspects of system
      • Executes necessary investigation, analysis and evaluation to determine project feasibility and develops project scope
      • Utilizes change management process
        Other Duties as required 10%
        • Completes required documentation
        • Serves as member of various employee committees to discuss workflow, system needs and changes
        • Coordinates activities with other departments and work groups as needed
        • Serves as a backup to related positions as needed
        • Participates in on call rotation for application support
        • Help Desk support as needed
        • Performs related duties as assigned
          LCMC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.--

Keywords: Touro, New Orleans , IT Senior Systems Analyst - EPIC Beaker Team, Professions , New Orleans, Louisiana