Freight Forwarder, Data Entry Specialist

Company: DSV A/S
Location: New Orleans
Posted on: May 27, 2023

Job Description:

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.
Read more at www.dsv.com
Location: St. Rose, LA
Division: DSV Marine Services
Job Posting Title: Freight Forwarder, Data Entry Specialist
Time Type: Full Time
Pay Range: $15.00 - $30.00 per hour
Data Entry SpecialistSummary
The primary duty of a Data Entry Specialist is to review and process shipment transactions, including all related activities, for one or more major accounts, and to provide excellent, proactive, and timely customer service. Performs all duties correctly, cost-efficiently, and according to Company standards using the regular exercise of discretion and independent judgment.
Duties and Responsibilities

• Promote positive relationships by ensuring excellent, timely, and proactive customer service at all times. Establish detailed profiles and procedures that properly represent import and export processes.
• Ability to operate in a team environment and operate within a 24/7/365 deadline-oriented environment.
• Receive, review, and process high-volume and/or complex import and export transactions for clients, including booking, billing, classifications, processing data through the Company's system and obtaining consular releases as well as other government agency releases as appropriate
• Process bills of lading and provide clear instructions to the team for handling each shipment.
• Review and monitor all Shipper Export Declaration rejections, requests for information from client and any government agency as well as other correspondence.
• Adhere to all domestic and international shipping regulations, communicating changes in domestic and foreign regulation procedures to client, co-workers and third parties in a clear, concise, and timely manner.
• Identify, investigate, and resolve all areas of client concern in a timely and proactive manner by monitoring team performance against Company and client standards. Alert client to special areas of concern or potential problems in the shipping process.
• Proper filing of AMS and ENOA/D for each vessel as well as E-APIS for aircraft.
• Orientation and familiarization of principals to various characteristics of the port area, terminals, etc.
• Maintain communication with Federal and State authorities, local pilots, terminal operators, towboat companies, port authorities, stevedores, etc., to ensure a smooth and safe operation during a vessel call.
• Act as a liaison between the Ship Master/crew with parties mentioned above.
• This position is available for the applicant to work out of our Saint Rose, LA office or the Houston, TX office. Additional Duties & Work experience
  • Closing of vessel files in conjunction with the principal's instructions and company quality guidelines. Setup vessel files and create appointment numbers prior to arrival and/or communication.
    • Work/travel to Louisiana, Texas, Alabama, Mississippi, & Florida ports as needed. TWIC will be required.
    • Excellent communication skills, both written and verbal Language skills
      • English (reading, writing and verbal) Computer Literacy
        • Computer skills, including frequent prior use of MS Outlook, PDF, Excel, and Word Physical and/or Mental Requirements / Working Conditions
          • While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel or crouch; talk or hear. The employee uses computer and telephone equipment. The vision requirements of this job include close vision and distance vision. Excellent driving record needed; position requires 10-20% travel using personal vehicle for company business; mileage reimbursed. Be willing to work days, nights, weekends, and holidays as needed.
            At Will Employment
            DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause after 6 months of employment.
            DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
            DSV - Global transport and logistics
            DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.
            We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career.
            Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.
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            Why DSVREAD THE REASONS

Keywords: DSV A/S, New Orleans , Freight Forwarder, Data Entry Specialist, Professions , New Orleans, Louisiana