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Senior Analyst, Account Manager

Company: CVS Health
Location: New Orleans
Posted on: May 28, 2023

Job Description:

Job Description
Develops strong external and internal relationships to achieve customer satisfaction, analytical, revenue, membership and earnings objectives for existing customers in assigned business segments, products and geographies.- Develops a mutually rewarding working relationship with client contacts to ensure renewal of case and retention.- Follows through on outstanding issues to the point of resolution.- Offers creative product and service solutions to address client's evolving needs.- Monitors on an on-going basis client's product lines and services to ensure client's needs are being met.- Executes tactical components of the account team's business plan for customer.- Collaborates with account team members and functional support areas on more complex product or service issues to ensure client's needs.- Collaborates cross-functionally to identify, implement and monitor the customer's service efficiencies, including performance guarantees.- Collaborates with team members on case installation tomanage the integration of client's and Aetna's internal organizations, ensuring a smooth installation.- Review client key performance metrics and identify opportunities for plan design changes and efficiencies.- Remote flexible for the right candidate within the Southeastern U.S.
Pay Range
The typical pay range for this role is:
Minimum: 43,700
Maximum: 100,000
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit
Required Qualifications
0-3 years Health Insurance, Employee Benefit, or Business Administration course work as part of a Bachelors Degree -Insurance license for Life and Health Producer in the state of residence (obtain within 90 days of Hire)Microsoft products.
Preferred Qualifications
-Insurance license for Life and Health Producer in the state of residence
Bachelor's degree
Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors--- support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Keywords: CVS Health, New Orleans , Senior Analyst, Account Manager, Professions , New Orleans, Louisiana

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