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IT Audiovisual System Analyst

Company: LSU Health New Orleans
Location: New Orleans
Posted on: May 17, 2019

Job Description:

LSU Health New Orleans This position will be responsible for the development, configuration, setup, and support of audiovisual equipment for faculty and staff in multiple locations throughout LSU Health Sciences Center in New Orleans. This position will provide second-level support for the audiovisual systems at the Medical Education and Innovation Center (MEIC) in Baton Rouge. This position will work in a group with other staff dedicated to audiovisual, classroom capture, videoconferencing, and webconferencing system design, support, troubleshooting, and maintenance. Using sound analytical and troubleshooting methods, this position will maintain the campus audiovisual systems in good condition while providing documentation of the methods used to improve efficency. This position provides technical assistance regarding the types of visual aids to be used and provides instruction to faculty and staff on equipment use in addition to providing technical input related to the procurement of equipment and supplies. -- Primary responsibilities and duties on this IT AudioVisual Support Analyst postion include: Audiovisual (A/V) System Design, Development, Installation, and Support Consult with users to gather specifications for new or updated A/V systems. Use the specifications gathered to design a custom A/V solution of hardware and software to meet the users' needs. Train users, create documentation. and assist presenters on effective use of the A/V systems installed in classrooms, conference rooms, and other venues Prepare budgetary estimates for new and upgraded audio visual systems When an A/V system is needed in a location that does not have an existing system, consult with users to determine the specifications of a temporary system that will support the needs of the event. Use the specifications gathered from the users to design an appropriate AV system. Gather and set up the equipment defined in the analysis of the specifications. Design new functionality into existing audio visual systems to provide for changing needs. Provide on-site setup assistance and support for presenters as scheduled and ad hoc Consult with users concerning needs for regular and special events. Analyze the needs and determine when the installed system will meet those needs. Where shortcomings are found, develop a solution and implement the needed hardware and software to allow the event to succeed. Oversee and facilitate the installation of new or upgraded A/V equipment Conduct testing and report or document issues found in order to determine issue resolution Respond to help calls in a timely manner and exercise independent decision-making on resolving immediate issues Assist users with software as it relates to their presentation needs Analyze issues for computers connected to A/V systems and develop hardware and software plans for resolving issues. Manage room schedule and A/V Support calendar -- Function both independently and with group support to maintain the functioning of A/V systems, including appropriate use of Crestron and other available programming and troubleshooting tools Develop and implement SimplWindows and VTPro programming changes as required to provide new functionality or adapt to changes in other parts of the system and document the modifications made Compile and upload control programs into programmable A/V components such as control processors, touchpanels, video processors, and mixers; test and troubleshoot programs Maintain documentation on status, updates, and changes affecting the A/V systems Schedule outside contractors for repairs, maintenance, and installation Coordinate the RMA process for equipment in need of service Complete the installation of replacement or repaired hardware Update systems using firmware, program updates, and new hardware to add functionality in response to needs and document the modifications made Maintain library of As-Built system drawings, room programs, and support software -- Required Education: Bachelor's Degree from 4-year accredited university Required Experience Two years of relevant experience designing, setting up, and supporting audio visual systems and equipment Preferred Education: Vendor or manufacturer training on A/V equipment Preferred Experience: Experience with classroom capture, A/V systems and issues, videoconferencing, webconferencing -- Applicant Instructions: Qualified candidates should submit a resume and cover letter by visiting All candidates must apply online through the LSUHSC site. -- LSU Health is an Equal Opportunity Employer for females, minorities, individuals with disabilities and protected veterans. The Advocate .Category: Technology, Keywords: System Analyst

Keywords: LSU Health New Orleans, New Orleans , IT Audiovisual System Analyst, Professions , New Orleans, Louisiana

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