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Surveillance Agent

Company: Caesars Entertainment
Location: New Orleans
Posted on: February 15, 2020

Job Description:

Surveillance Agent 19000B8C JOB SUMMARY: Protects property/company assets and maintains integrity of the company using clandestine surveillance operations. ESSENTIAL JOB FUNCTIONS: Maintains surveillance on designated areas and activities. Records irregular activity as required. Operates all surveillance equipment, including, but not limited to DVR's, monitors, switches, computers, controllers, and cameras as assigned. Provides CCTV (closed camera television) and personal observations of all departments and applicable job functions to assure that all company policies and procedures are met with compliance. Presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. QUALIFICATIONS: High school diploma or GED is required. Some college preferred. Must have excellent Math Skills Must have a desire to learn broad knowledge of games and casino rules, procedures and administration. Must have a desire to learn camera equipment and methods of operation and recording as required. Must be able to identify those cheating methods, and other irregular activities. Must be able to successfully pass written and/or oral tests on a periodic basis, displaying knowledge of all facets of the Gaming Operation as well all regulatory after training periods. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Highest level of integrity, ethics, & trustworthiness are required. Excellent interpersonal, verbal, and written skills are essential. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: * Must be able to maneuver to all areas of the casino. * Must be able to sit or stand for long hours observing numerable CCTV screens. * Must be able to work and maneuver in close quarters. * Must be able to see and also remember the specific details of incidents and persons. * Must have the manual dexterity to operate the following equipment: DVR's, monitors, switches, computers, controllers, and cameras. * Must be able to give court testimony when necessary and write detailed reports. * Must be able to bend, stoop, reach, kneel, twist and grip items when necessary. * Must be able to respond calmly and make rational decisions when handling guests' demands in a fast pace environment. * Excellent vision (including peripheral) is needed to protect the games. * Must be able to read, write, speak, and understand English. * Must be able to respond to visual and aural cues. Pay Range: $13 to $15 per hour Harrah's reserves the right to make changes to this job description whenever necessary GAMING PERMIT: Non-Key Louisiana-New Orleans-Harrah's New Orleans Regular Individual Contributor

Keywords: Caesars Entertainment, New Orleans , Surveillance Agent, Sales , New Orleans, Louisiana

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