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Front Desk Agent

Company: Days Inn Slidell LA.
Location: Slidell
Posted on: November 22, 2021

Job Description:

The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures and federal, state and local regulations. What you will be doing * Process guest check-ins and room assignments following the hotel's rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible. * Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures. * Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc. * If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand standards. * Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures. * Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. RequirementsJob Type: Full-timePay: From $10.00 per hourSchedule:

  • 8 hour shiftEducation:
    • High school or equivalent (Required)Experience:
      • Hotel experience: 1 year (Required)Work Location: One location

Keywords: Days Inn Slidell LA., New Orleans , Front Desk Agent, Sales , Slidell, Louisiana

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