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Call Center Agent

Company: Utilities Insider LLC
Location: Covington
Posted on: August 6, 2022

Job Description:

Job Description Job Description We are looking for a Call Center Representative that will be the liaison between our company and its potential customers. A qualified candidate will be self-motivated, organized, and have basic customer service skills. Call Center Representatives need to handle many different tasks. Vital among these responsibilities is the ability to manage time well, use software, scripts, and tools provided, to connect potential clients and companies that meet their needs. Responsibilities: Manage large amounts of inbound and outbound calls promptly and accurately Follow communication ---scripts--- when handling different topics and problem solve quickly Take opportunities to upsell products when they arise Be willing to participate in personal development to increase performance Meet personal/team qualitative and quantitative targets Requirements: Friendly & Outgoing personality Ability to work independently and remotely Previous experience in a customer support role or sales, but not necessary History of meeting or exceeding standard performance goals Strong phone and verbal communication skills along with active listening Remain customer focused with different personality types Capacity to multi-task, set priorities and manage time effectively High school degree or equivalent

Keywords: Utilities Insider LLC, New Orleans , Call Center Agent, Sales , Covington, Louisiana

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